Job Description

DoubleTree by Hilton is a brand with a rich history and the tradition of welcoming Guests with a signature warm chocolate chip cookie. The way we think, work, and care for our Guests is refreshingly unexpected. It's our way of bringing to life our personality to set ourselves apart from other hotels.

At DoubleTree by Hilton Hotel & Suites Victoria, it's about making genuine and friendly connections with people. Everyday, we focus on what we can to do to make every stay special. Then we do it!

The Position

This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles.

The Job

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team Anticipates customer and store needs by constantly evaluating environment and customers for cues Communicates information to manager so that the team can respond as necessary to create the Third-Place environment during each shift Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. - Discovers and responds to customer needs Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift Maintains a clean and organized workspace so that partners can locate resources and product as needed Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards Follows health, safety and sanitation guidelines for all products Recognizes and reinforces individual and team accomplishments by using existing organizational methods Maintains regular and punctual attendance

Job Requirements

Ability to learn quickly and understand and carry out oral and written instructions and request clarification when needed Strong interpersonal skills Ability to work as part of a team and build relationships Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation Available to perform many different tasks within the store during each shift

Wage: $18.77 per hour

Reports to

: Starbucks Store Manager & Assistant Manager

How to Apply:

Apply through Indeed or directly email your resume to hr@mairethotels.com

Closing Date:

Please submit your application as soon as possible as applications are reviewed daily

At the DoubleTree by Hilton Victoria, we are committed to creating a workplace that is diverse, inclusive and where every individual feels valued and empowered.

We appreciate the time and effort you put in to applying for this position. However, due to the volume of applications we receive, only shortlisted candidates will be contacted.

Thank you for considering The DoubleTree by Hilton Victoria as your employer of choice!

Job Type: Part-time

Pay: From $18.77 per hour

Benefits:

Dental care Discounted or free food Employee assistance program Extended health care Paid time off Store discount Vision care
Work Location: In person