Job Description

About Beanfield

We don't just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.


With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.


Our headquarters is located in

Toronto's super-hip Liberty Village

, surrounded by great coffee, food, energy, and creativity--making it a great place to collaborate in person.

Our Values

We Are Challengers

We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.

We Are United

We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.

We Care

We care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions, and a relentless focus on our brand and customer experience.

Position Summary:

The Senior Developer, ServiceNow is responsible for leading the design, development, configuration, and maintenance of the ServiceNow platform and its integrations, with a strong emphasis on modules such as Field Service Management (FSM), Strategic Portfolio Management (SPM), Service Operations Management (SOM), Integrated Risk Management (IRM), and Customer Service Management (CSM).


This role will provide expert-level support for these key modules, while also collaborating with process owners to deliver innovative solutions and enhancements. The Senior Developer will act as a technical leader, providing guidance and mentorship to other developers and ensuring the platform's continuous improvement and optimal performance across these critical business areas.

Roles & Responsibilities:

Development

Lead the design, development, configuration, and maintenance of the ServiceNow platform and its integrations. Collaborate with process owners to deliver innovative solutions and enhancements. Customize ServiceNow applications and facilitate the rollout of new applications and modules. Provide design solutions and timelines for development. Develop and maintain design documents. Maintain enhancement release plans.

Integration

Address problems of systems integration with multiple platforms Develop and implement new integrations with external applications and platforms Work with multiple IT support and development teams

Technical Advice and Guidance

Act as a technical leader, providing guidance and mentorship to other developers Conduct code reviews for the application development team Coach and mentor third-party developers Provide training to IT staff and team members on the functionality of ServiceNow Provide demos and perform proof of concepts on new functionality Perform estimations for application development initiatives

Skills & Qualifications:

Minimum:

+ Post-secondary degree
+ 5+ years' experience with ServiceNow implementations, integrations, and enhancements
+ 5+ years' experience with JavaScript, XML, HTML, Jelly Scripting
+ Hands-on experience with LDAP, ADFS, IAM integrations with ServiceNow
+ Experience with Service Oriented architecture and web services integration (SOAP, WSDL, REST, API's)
+ Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production
+ Ability to adapt to new technologies and evolving customer requirements
+ Excellent analytical and creative problem-solving skills
+ Capable of working independently as well as in a team environment

Preferred:

+ Bachelor's degree in computer science, Information Systems, Engineering or a related area.
+ 7+ years' experience with ServiceNow implementations, integrations, and enhancements
+ 7+ years' experience with JavaScript, XML, HTML, Jelly Scripting
+ Experience in working on ServiceNow Development using Agile/Scrum methodology

Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc.
+

Additional Certifications or Designations

+

Minimum

: ITIL V4 Foundations Certification, ServiceNow Certified Application Developer (CDA)
+

Preferred

: ServiceNow Certified System Administrator (CSA)

What's in it for you?

Competitive base salary plus bonus based on company and individual performance. Permanent, full-time position. A comprehensive group insurance plan - medical, dental, vision care with health and lifestyle spending accounts. A fantastic parental leave top-up program. Support for professional and career development.

At Beanfield, we are proud to be an equal-opportunity employer.

We are committed to fostering a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected status. Beanfield is dedicated to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in all aspects of employment, as well as in our services, programs, and activities. If you require accommodation during the application or interview process, please contact us at recruitment@beanfield.com.

Please note that candidates must be legally eligible to work in Canada at this time. We regret that Beanfield is unable to sponsor employment Visas.

Please note that all communication regarding recruitment and hiring at Beanfield will come exclusively from email addresses ending in

@beanfield.com. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.