Job Description

It's an exciting time for CGI, and we are talented individuals ready to embark on this journey with us. With opportunities that match your expectations, we are committed to fostering your personal and professional growth.

We are currently looking for ServiceNow Developers to join our Service Management team. This role involves responsibility for development and a strong background in design.

The ServiceNow Developer will play a crucial role in the development, maintenance, and improvement of applications on the ServiceNow platform.

Your future duties and responsibilities

Develop, maintain, and enhance applications in the ServiceNow platform Utilize ServiceNow Integration Hub to build and manage automated workflows and integrations with third-party applications and services. Customize ServiceNow applications, facilitate the rollout of new applications and modules, and configure Application UI and Workflow. Build integrations between ServiceNow, ITOM, ITAM, ITSM, CMDB, Discovery and other existing systems. Apply both proven and innovative technology approaches to address challenging business problems. Provide technical assessments, create written documentation, and offer technical expertise. Contribute to continuous improvement by sharing experiences and knowledge within the team. Provide development effort estimates for planned work activities. Deliver quality and consistent service to the customer. Coach and develop junior developers on good design practices and development standards. Identify sizing, estimates, development, testing, deployment, and knowledge transition processes.

Required qualifications to be successful in this role

Over 5 years of IT experience Bilingualism French and English is an asset Experience working with ServiceNow Integration Hub to build and manage integrations with external systems. More than 3 years of hands-on development experience on the ServiceNow platform, specifically in development, configuration, integration, Reports, Notifications, Events, Business rules, Catalog Items, and implementation with advanced platform knowledge ServiceNow Certified Implementation Specialist Certification (an asset) ServiceNow Certified Application Developer Certification (an asset) Bachelor's degree in Computer Science, IT, a related field, or equivalent education/work experience Hands-on experience with ServiceNow implementations and/or migrations Familiarity with web-based and scripting languages (JavaScript, HTML, Web Services) Experience integrating third-party software and APIs Agile/Scrum environment experience Knowledge of ITIL methodologies and ITSM concepts Strong leadership skills coupled with robust analytical abilities Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.


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Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...



You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.



Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.



You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.



At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.



To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.



Come join our team--one of the largest IT and business consulting services firms in the world.