Sr. Publishing Analyst

Toronto, ON, Canada

Job Description


TD Description

Tell us your story. Don\'t go unnoticed. Explain why you\'re a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive. Carve out a career for yourself. Grow with us. Here\'s our story:

Department Overview

The Content Publishing Team is part of the Customer Engagement Platform within Technology. We are responsible to work on and publish over 3000 digital requests per year on TD\'s public facing websites. The team includes over 60 team members. We work in an Agile environment (Kanban Pods). We follow a hybrid model (in-office/home).

Job Requirements

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

  • Undergraduate degree;
  • Experience working in an online/digital environment - 5+ yrs;
  • Excellent communication skills (verbally and in written);
  • Excellent knowledge of Agile methodology and JIRA;
  • Strong business acumen and interpersonal skills;
  • Excellent analytical, logical, and organizational skills;
  • Prior experience working in a similar role;
  • Able to occasionally work after-hours (evenings and weekends) to deliver projects.
Hours

37.5



As part of an Agile pod, the Sr. Publishing Analyst will be responsible for managing the successful and rapid delivery of the day-to-day changes of some of TD\'s public facing websites (small to medium size tasks). Following TD\'s Share Commitments, the successful candidate will lead initiatives to help improve processes and drive efficiencies within the Content Publishing Practice. They will work closely with the Product Owner and Scrum Master and help lead Publishing Analysts within assigned Agile pod.

KEY ACCOUNTABILITIES:
  • Manage and execute rapid delivery of requests to website properties, including: business as usual content changes, marketing campaigns, corporate Initiatives, regulatory changes, rate changes, and more;
  • Assess client requests (in Jira) by understanding the business requirements, impact to clients and customers, and alignment to an integrated online experience;
  • Document and coordinate all requests activities, including: requirements, change order requests, Jira intake, tracking, project status reporting, and communication;
  • As needed, coordinate deployment activities with Quality Engineer, Delivery Management, Business/Marketing partners, and support teams to ensure successful delivery;
  • Align work activities to support priorities as defined by requestors. Ensure deliverables meet quality objectives. Communicate status and provide timely escalation of issues;
  • Participate in daily meetings (backlog refinement, pod huddle, etc.)
  • Participate in quarterly Program Incrementation sessions to support roadmap and Business\' OKRs;
  • Develop and manage relationships with key partners: Marketing, Product Groups, Technology partners, Change Management, Incident Management, and external partners;
  • Represent Content Publishing team as a subject matter expert;
  • Lead initiatives to help improve processes and efficiencies; Provide a professional, consistent and positive client experience;
  • Lead, coach, and mentor Publishing Analysts. Promote and support an environment that encourages productivity, innovation, teamwork and a high-level of professionalism.
Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Additional Information

Building a World-Class, Diverse and Inclusive Technology Team at TD
We can\'t afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD\'s technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.
Join in on what others in TD Technology Solutions are doing:
  • Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
  • Learn voraciously, stretch your thinking, share your knowledge and educate others.
  • Communicate and collaborate with both technical and non-technical professionals.
  • Cultivate winning relationships by building trust with business and technology partners.
  • Share our commitment to productivity, effectiveness and operational efficiency.
  • Embrace change and witness amazing things happen - from the inside.
Make your mark. Join a dynamic team. Explore new ideas. This is your opportunity to impact the future of banking technology in areas and ways you\'ve never imagined (at a bank)! Visit to learn more.

Business Line

Corporate

Job Category - Primary

Technology Solutions

Job Category(s)

Technology Solutions

Job Family

Business Mgmt, Strategy & Governance

Time Type

Full Time

Employment Type

Regular

TD Bank

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Job Detail

  • Job Id
    JD2176166
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned