Job Description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com

What You’ll Be Doing
As the Senior Portfolio Consultant, you will be responsible for supporting all aspects of the Contact Centre LOB (Line of Business) Maintain Operations (MOPs) & Transformation / Strategic programs budget, including assisting with planning, business case development, project scheduling, benefits tracking and preparation of material to review project portfolio progress with the executive committees. You will be responsible for financial governance, including monitoring portfolio spend and provide forecasts in adherence with Strategic Project Management Office (SPM) governance processes and procedures.

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  You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

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  Financial Strategy & Planning – Lead the Maintain Operations (MOPs) and Transformation / Strategic programs budget fiscal planning process, working with internal partners, Finance and EPMO (Enterprise Program Management Office). Actively participate in discussions on the categorization of capital vs. expense for all program initiatives. Ensure that portfolio issues, risks and opportunities are proactively identified, with appropriate adjustments made to the plan.
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  Business Cases - Build business cases, including identification of benefits. Complete Triage gates that are required for each PFR (Project Funding Request). Conduct return on investment analysis, NPV, IRR and Payback and facilitate the business case signoff, working with SPM and Finance teams.
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  Budgets - Track capital and expense spend on all Contact Centre Projects. Provide monthly pipeline forecasts. Lead governance of the premises budget across the Centres. Manage the MOPS portfolio to ensure year end results are +/- 5% to plan; develop mitigation tactics as required.
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  Reporting - Enter planned fiscal plans into reporting systems PRF/PMLE and monitor progress against plan. Build and report on project financials. Prepare monthly portfolio status reports, both spend to date and forward looking, to ensure effective monitoring and tracking.
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  Communication & Relationship Management - Meet monthly with Senior Executives, the Business PM, Technology PMs and other key stakeholders to update the status, project schedules, milestones and financials on each project. Support ongoing communication between PMs, business owners and executives regarding portfolio impacts

Who You Are

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  You demonstrate experience in financial management, working with the Business, Technology and Finance on development, approval and tracking of business cases. You also have the ability to interpret varied types of information as it relates to business and technology initiatives that the MOPs funding supports,
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  You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
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  You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
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  You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
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  Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

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  We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
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  Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
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  We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What you need to know

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  CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
  Mailbox.careers-carrieres@cibc.com
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  You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Toronto-81 Bay, 18th Floor
Employment Type Regular
Weekly Hours 37.5
Skills
Portfolio Management