Job Description

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8

At Shoppers Drug Mart, were innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, were caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, its a great place to work. Were committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.

We are a leader in retail and pharmacy. Well-known and convenient, with an extensive store network servicing the needs of Canadians.

We are a Canadian success story of 50 years, created by recognizing needs, building relationships and focusing on doing whats needed for our patients and customers.

Our Strategy team helps ensure Shoppers remains a leader in retail pharmacy by developing retail and health strategies and helping to launch innovative product and service offerings. Shoppers Drug Mart is one of the most recognized and trusted names in Canadian retailing, with over 1,300 Shoppers Drug Mart and Pharmaprix stores in each province and three territories. We are one of the most convenient retailers in Canada, proudly serving Canadians who believe being healthy means looking and feeling good.

We are hiring a Sr. Manager, Strategy and Planning (Shoppers Drug Mart).

Reporting to the Senior Director, Strategy & Planning, you will be responsible for helping drive Shoppers Drug Marts strategy across Health. Beauty. Convenience. Working cross-functionally across the division and enterprise, you will work with business leaders to help drive their strategic initiatives. You will work closely with the divisions Executive team on all aspects of strategy development - from ideation to resource / financial planning to execution to benefits realization.

What You\'ll Do:

• Lead the divisions initiative management process; which includes oversight and stakeholder management for all major strategic and operational initiatives (strategic rationale, budget, key milestones, benefits realization, resource management, change management)
• Advise, coach and support initiative leads on preparation for Executive updates
• Facilitate the monthly initiative management meetings with the divisions Executive team (chaired by the President of Shoppers Drug Mart); track key decisions and communicate follow-ups
• Liaise with Strategy counterparts in other divisions to align on enterprise planning, strategy development, resource needs and benefits realization
• Lead the preparation of the formal strategic offsites (2x annually) for the division
• Support strategic Executive and Board updates / meetings within the division and across the enterprise
• As appropriate, lead key strategic initiatives right from ideation to concept design to pilot to execution
• Work cross-functionally (Marketing, Analytics, Loyalty) to drive customer insights that support strategy development
• Work closely with counterparts in Finance, HR, Real Estate and IT on planning (both in-year and multi-year) to help forecast resources, capital / operational expenditure, and benefits realization
• Continuously scan the external environment for strategic threats and opportunities, including competitor analysis, key market trends, regulatory shifts, and opportunities for innovation
• Research new business opportunities for strategic fit (including new products / services, acquisition or partnership opportunities, technology adoption
• Support the Strategy team in other ad-hoc initiatives as required

What You\'ll Need:

• 5 to 7 years experience

• University Degree required; MBA or related Master's degree an asset
• Retail or healthcare experience an asset
• Corporate strategy or management consulting experience an asset
• Strong organizational and project management skills a must
• Strong financial and analytical skills as demonstrated by the ability to conduct and interpret both qualitative and quantitative research / insights
• Strong presentation skills (including synthesizing large concepts to key insights for Exec updates)
• Proven history advising, influencing and facilitating Executive-level stakeholders
• Proven ability to transform large strategic goals into short and mid-term objectives and tactics
• Experience in planning and supporting healthcare strategy an asset
• Demonstrated ability to take initiative without close supervision
• Able to build and maintain strong cross-functional relationships with internal and external stakeholders; able to effectively communicate issues, actively engage and influence and work collaboratively as a team member
• Able to provide solutions by using imaginative approaches where creative thinking and innovation are required

Why now?

We are currently focusing on our teams at Central office, to provide the best support to our Stores and their teams, and ensure our customers and patients are best served by visiting Shoppers.

For the Strategy team, that means continuing to review, understand and respond to industry and customer changes, by developing new initiatives and new services valued by customers and stakeholders. And we continue to ensure traditional services continue to be valuable offerings, provided efficiently and effectively to everyones benefit.

And on top of that, every year, Shoppers Drug Mart employees at Central office, and in the stores of our Associate Owners, contribute more time, money and effort to great charitable causes across Canada.

Why Shoppers?

At Shoppers Drug Mart, we have always remained true to our belief that the root of our success lies with our people. We pride ourselves on providing more ways to care about our patients, customers and community.

We offer unique work, and the benefits you would expect from a large corporation, all with a smaller company feel, as well as:

• A high energy and varied workplace that strives for and rewards excellence.
• Competitive pay structures, rewarding strong and consistent performance
• A highly customizable benefits plan, including a vacation purchase option
• Peer recognition programs
• Employee discounts on in-store purchases
• Opportunities for skill development and advancement in your work
• Strong culture of charitable and community involvement

Unique chance to work with an organization that is committed to improving the health and well-being of Canadians. Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How Youll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type: Full time

Type of Role: Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nations evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Shoppers Drug Mart