Job Description

Who Are We?

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The Calgary Board of Education (CBE) is the largest school board in western Canada with over 144,000 students and 16,000 employees. Our mission: Each student, in keeping with their individual abilities and gifts, will complete high school with a foundation of learning necessary to thrive in life, work and continued learning. We pride ourselves in the values we hold. Students come first. Learning is our central purpose. Public education serves the common good. The CBE encourages an inclusive and equitable workplace, which supports our diverse student and employee community. We encourage all applicants to join our dynamic, diverse, and collaborative culture and welcome applications from all qualified individuals.


When you apply to the CBE, you can feel good about serving our future leaders and contributing to student success.

Competition Info

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Competition Close Date:

Thursday, November 20, 2025 at 11:59pm

Calendar: 12 Month


Salary: Staff Association Grade I $47.86 to $59.06 /hour


FTE: 1.0 35 hours/week

What does this role look like?

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The CBE understands the future of work is flexible. In this role, you are eligible to participate in a flexible work program that allows you to work remotely for up to three days a week. A minimum of two days must be in the office. At certain times, you maybe be required to work in the office more then 2 days per week based on operational requirements.


Purpose


The purpose of this position is to provide senior HRMS business analytical services and business process redesign support to the Calgary Board of Education (CBE) in the core functionality of the Enterprise Human Resource Management System (HRMS) delivered through a collaborative approach with business owners.

What will you do?

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###### Accountability


This position is accountable to:

Provide support to HRMS Business Analysts. Provide proactive leadership with the team to contribute and influence the delivery of continuous improvement in support of organizational success. Use project management and change management professional methodologies, tools, techniques, and best practices to develop a plan for executing and controlling the project scope, budget, resources, and schedule. Construct project plans and governances, charters, risk assessments and mitigation strategies, training plans and project communication strategies. Define scope and objectives of business requirements, including documentation of requirements and translation into system specifications. Facilitate consensus on technology solutions, application upgrades or implementations. Raise opportunities to leverage technology in support of business process efficiencies for consideration by business owners Participate in the implementation of CBE strategies as required. Present and clearly communicate findings and results with stakeholders, team members and project teams. Performs configuration changes within the system and works on system customizations with the Technical Business Analyst and Developer. Participates in the design, testing, implementation and support of applications. Possesses a broad and in depth knowledge of the application and how it relates to corporate business processes and practices. Assist in trouble shooting and resolving all system failures. Work jointly with end-users to identify system inefficiencies and document requirements and specifications. Assist users to effectively implement the technical solution through appropriate training, procedures and consultation. Maintain and develop a well performing HRMS system by leveraging industry best practices for development, change control, version control, migrations, testing, standards, and procedures. Elicit and document business requirements for system or process enhancements. Create system testing scenarios and execute test cases to validate results against the requirements; including regression testing. Use automated testing tools to develop and execute regression testing where applicable. Assist internal clients to leverage technology and modify existing processes in support of business needs. Document technology and business process changes. Develop core competency with multiple PeopleSoft modules and exercise a thorough knowledge of CBE business processes. Coordinate and execute system processes to support the operation of the interdependent modules of Enterprise HRMS, which includes talent acquisition manager, payroll, time & labour, benefit administration and multiple inbound and outbound interfaces. Define query and report requirements to extract information for decision makers from the HRMS.
###### Major responsibilities

Provide ongoing support and guidance to HRMS Business Analyst on all PeopleSoft modules and CBE business processes. Support team members to become self-motivated and confident in autonomous decision making and problem solving. Development and maintain HR Systems business processes. Analyze and recommend innovative solutions for continuous process improvement. Apply configuration changes to Enterprise HRMS for department & location codes, job codes, salary grades, benefits, position data and any other table changes within PeopleSoft. Work with the technical Business Analyst on requests for data loads and PeopleSoft customization requirements. Provide first level application support in PeopleSoft, Smart Find Express (SFE) and Talent Hub for end users and resolve system and/or user errors. Understand and communicate technical issues related to defects and enhancements in PeopleSoft. Provide relevant information to Service Providers in regards to the design, implementation, and operation of services. Create and update functional specifications, completing quality assurance, preparing workplans, and coordinating with multiple departments for design testing and deployment. Conduct thorough UAT integration and regression testing of the application. Document procedures and guidelines related to information, technical or application environments. Lead team based design and development of procedures, deliverables and milestones associated with the project activities. Ensure technology and process designs support business process owner requirements. Conduct requirements gathering and fit gap analysis to leverage application capabilities with business requirements. Scope customization requirements and complete cost benefit analysis for business owner recommendations. Construct project plans and governances, charters, risk assessments and mitigation strategies, training plans and project communication strategies. Responsible for projects and initiatives including project team leadership and planning of team activities. Prepare regular status reports as required, to the Stakeholders and Steering committee. Present final documents, as required, to senior management and leadership. Manage the budget for the project as directed by the stakeholders. Provide technical assistance to implementation teams. Provide relevant information to service providers in regards to the design and implementation of technology. Support the development of functional business requirements by assisting CBE clients to clearly define requirements, rules, and processes and document functional specifications, and assist Technical Business Analysts and Developers with design and implementation. Facilitate cross functional business process development. Create and update functional and technical specifications, completing quality assurance and coordinating testing with CBE end users. Ensure effective communication, procedures and processes are maintained between CBE and the Service Provider to ensure seamless provision of HR information and services. Serve as a resource on the application and functionality of the HRMS technology with regards to compliance with collective agreements, terms and conditions of employment, CBE administrative regulations, legislation, and HR methodologies. Maintain expertise in the core functionality of the HRMS technology, and the HR application architecture. Maintain awareness of current and future trends, measure program effectiveness, address organizational needs, and support strategic planning initiatives to assist with organizational success, collective bargaining, program and policy development, budget exercises, legal defense, etc. in alignment with HR Service delivery. Track progress of new and modified HR processes, ensuring that identified changes to both technical and operational requirements are recorded. Perform other related responsibilities as required to meet the service unit and organizational goals and objectives.

What are we looking for?

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###### Qualifications

Education and Experience:

University Degree with 5 years experience supporting an Enterprise HRMS or a certificate in Business Analysis or Business Process Management, with 7 years experience supporting an Enterprise HRMS. Experience with continuous improvement or other project management initiatives; considered an asset. Experience with setup configuration and execution of PeopleSoft 9.1 or 9.2 modules, including implementation, design and customization. PeopleSoft Training in module configuration, process design and testing functional modules. Intermediate skills in Microsoft Office (Word, Excel, PowerPoint, Outlook, MS Project and Visio). Experience working in a large, multi-union, complex organization; considered an asset. An equivalent combination of directly related education and directly related experience may be considered.

Demonstrated Skills and Competencies:

Quality of judgment: Contribute to the achievement of strategic outcomes as they relate to the CBE Ends Statements and the service unit or department. Decisions or recommendations reflect a balance of high professional standards, best practice, and understanding of unique CBE staging requirements. Professional currency: Stays up to date in field and is able to apply innovative solutions as appropriate. Effective cross functional teamwork: Ability to achieve progress and results related to strategic initiatives, continuous improvement, bargaining outcomes, etc. Able to partner with senior organization leaders with the capacity to lead cross functional solutions. Communication/Negotiation and Influencing skills: Excellence in communication, including writing, presenting and active listening skills. Strong negotiation skills with hands on experience/involvement in implementing changes in process. Comfortable dealing with confrontation and diffusing conflict without alienating others. Technical Competence: Extensive knowledge of Microsoft software applications and familiarity with functionality and operations of PeopleSoft HRMS technologies. Ability to assess needs, plan and deliver information in effective ways to meet customer requests. Customer Service Orientation: Results driven, while being aware of and responsive to client needs and requests. Ability to manage expectations, prioritize work requests, communicate effectively, organize processes and procedures, set and maintain priorities. Analytical Competence: Strength in data analysis with attention to detail, statistical or quantitative methods; strong problem solving and systematic thinking skills. Business Process Management Skills: Disciplined approach to identify, design, execute, document, measure, monitor and control business processes to achieve results aligned with the organizations strategic goals. Project Management Skills: Strong focus on delivery of results and management of work. Problem Solving: Comprehensive analytical, problem-solving and decision making skills. Change Management: Demonstrated ability to think systemically and anticipate impact on people, systems and processes. Personal suitability.

Conditions of Employment

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Police Information Clearance:

Applicants new to the Calgary Board of Education WHO ARE OFFERED EMPLOYMENT must complete and pass a police information clearance before employment is confirmed.

Be Part of Our Success

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A career with the CBE offers incredible opportunities, rewards and supports.

What happens next?

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We thank all candidates for their interest in this position however only those selected for an interview will be contacted.

Land Acknowledgement

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The Calgary Board of Education acknowledges the traditional territories and oral practices of the Treaty 7 Nations, including the Siksikaitsitapi Nations, Tsuut'ina Nation, and the Iyarhe Nakoda Nations. We acknowledge the Metis Nation within Alberta, and all people who make their homes in the Treaty 7 region of southern Alberta. As a learning organization, we are committed to advancing the Truth and Reconciliation Calls to Action focused on Education for ReconciliACTION.