Job Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life Ce poste soutiendra la region du Quebec.
This role will support the Quebec region.
PRINCIPALES FONCTIONS/RESPONSABILITES DU POSTE (peuvent inclure les elements suivants et d'autres taches peuvent etre assignees) :
Fournir un soutien technique, educatif, clinique et commercial afin d'aider la region a atteindre les objectifs de ventes et de service a la clientele pour les Solutions d'Ablation Cardiaque.
Responsable de la declaration des plaintes et des reactions indesirables aux medicaments (RIM).
Offrir un soutien clinique et technique ainsi qu'une formation aux medecins et au personnel sur le systeme de cartographie et de navigation EP et sur tous les produits CAS.
Eduquer et former les medecins, le personnel hospitalier et le personnel de bureau sur les aspects techniques lies aux produits CAS et aux procedures associees.
Promouvoir l'utilisation sure et efficace des produits CAS de Medtronic et des procedures associees.
Comprendre et soutenir les objectifs de vente nationaux, regionaux et territoriaux afin d'atteindre ou de depasser les objectifs de vente pour tous les produits CAS.
Developper et entretenir des relations avec les clients, generant ainsi des opportunites commerciales supplementaires.
Travailler en partenariat avec le gestionnaire de comptes, le gestionnaire regional et les directeurs de secteur pour identifier les opportunites de vente potentielles.
Collaborer et elaborer des strategies avec l'equipe locale de vente pour organiser des formations clients sur la cartographie et les autres produits des Solutions d'Ablation Cardiaque.
Collaborer et communiquer avec les equipes de vente et cliniques de la region.
Agir en tant que representant efficace de Medtronic CAS aupres des medecins et du personnel de soutien concernant les produits, les services et le soutien de Medtronic CAS.
Servir de champion regional pour partager votre experience et influencer les autres afin qu'ils maitrisent la technologie de cartographie.
QUALIFICATIONS REQUISES
CONNAISSANCES/FORMATION
Diplome d'etudes secondaires ou equivalent avec plus de 8 ans d'experience en cartographie et navigation cardiaque.
Diplome d'etudes collegiales (niveau technique) avec plus de 6 ans d'experience en cartographie et navigation cardiaque.
Diplome universitaire de premier cycle avec plus de 4 ans d'experience en cartographie et navigation cardiaque.
COMPETENCES/APTITUDES
Les specialistes en cartographie doivent etre presents dans leur territoire assigne chaque jour afin d'etre disponibles en cas de besoins imprevus.
Les specialistes en cartographie peuvent occasionnellement etre appeles a voyager en dehors de leur territoire assigne, y compris pour des sejours avec nuitee.
Doit posseder un permis de conduire valide.
Capacite a se deplacer librement dans l'etablissement, utiliser un telephone, un clavier et une souris, et interagir visuellement avec des ordinateurs personnels.
Doit etre capable de rester debout, assis ou marcher pendant 8 heures par jour.
Capacite a voyager jusqu'a 25 % du temps.
Doit etre capable de conduire environ 50 % du temps dans le territoire assigne, ce qui peut inclure des deplacements avec nuitee.
QUALIFICATIONS SOUHAITEES/PREFEREES
CONNAISSANCES/FORMATION
Diplome universitaire (B.A./B.Sc.) en soins infirmiers, sciences cardiovasculaires, sciences de la vie ou discipline technique, avec un minimum de quatre ans d'experience professionnelle dans le domaine cardiaque, en milieu hospitalier/clinique ou en vente.
EXPERIENCE PROFESSIONNELLE
Experience averee dans la realisation de formations techniques.
EXIGENCES PHYSIQUES DU POSTE
Exposition environnementale possible aux maladies infectieuses et aux radiations.
Les exigences physiques decrites dans la section Responsabilites de cette description de poste representent celles auxquelles un employe doit repondre pour accomplir avec succes les fonctions essentielles du poste. Des amenagements raisonnables peuvent etre faits pour permettre aux personnes en situation de handicap de remplir ces fonctions essentielles.
Pour les roles en bureau : Lors de l'execution des taches liees a ce poste, l'employe doit regulierement etre mobile de maniere autonome. Il doit egalement interagir avec un ordinateur et communiquer avec ses collegues.
Medtronic Canada s'efforce, a travers sa vision, de batir une culture d'inclusivite grace a son engagement envers l'equite en matiere d'emploi et la diversite. Toute forme de discrimination est interdite selon les motifs proteges par la legislation canadienne sur les droits de la personne. Les candidatures sont encouragees de la part de tous les membres de notre communaute. Sur demande, des mesures d'adaptation seront offertes aux candidats en situation de handicap durant le processus de recrutement.
MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned):
Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives.
Responsible for reporting complaints and Adverse Drug Reactions (ADR)
Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.
Educate and train physicians, hospital personnel and office staff on technical matters relating to CAS products and related procedures.
Promote the safe and effective use of Medtronic CAS products and related procedures.
Understand and support national, regional and territory sales objectives to achieve or exceed sales goals within all CAS products.
Develop and cultivate customer relationships resulting in incremental business.
Work in partnership with Account Manager, Regional Manager and Area Directors to identify potential sales opportunities.
Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions products.
Collaborate and communicate with the sales and clinical teams in the region.
Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support.
Serve as a regional champion to share your experience and influence others to be proficient in the mapping technology.
REQUIRED QUALIFICATIONS
KNOWLEDGE/EDUCATION

• High School Diploma or equivalent with 8+ years experience in cardiac mapping and navigation

• Associate's Degree with 6+ years experience in cardiac mapping and navigation

• Baccalaureate Degree with 4+ years experience in cardiac mapping and navigation

SKILLS/COMPETENCIES
Mapping Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise
Mapping Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight
Must have a valid driver's license
Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers
Must be able to stand/sit/walk for 8 hours a day
Ability to travel up to 25%
Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
DESIRED/PREFERRED QUALIFICATIONS
KNOWLEDGE/EDUCATION
B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline with minimum of four years work experience in cardiac field, hospital/clinic or sales.
JOB EXPERIENCE
Proven track record with technical training assignments.
PHYSICAL JOB REQUIREMENTS
Environmental exposure to infectious disease and radiation
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission -- to alleviate pain, restore health, and extend life -- unites a global team of 95,000+ passionate people.
We are engineers at heart-- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity