Job Description

Overview of the role:

The role of the Sr. Credit Specialist \xe2\x80\x93 Wholesale & Commercial Accounts oversees the collection process (assists in granting credit, review, and collection) for the Wholesale & Commercial Accounts for the Company. This role supports the Credit Manager in driving effective collection processes within the team.

The Sr. Credit Specialist role is hybrid, working from the MacEwen Head Office (18 Adelaide Street, Maxville, ON) 3 days per week, with flexibility to work offsite 2 days per week.

The Sr. Credit Specialist is required to:

• Evaluate, and provide analysis, findings, and recommendations to determine credit terms, both in terms of dollar limits & time limits, and to communicate this information to customers and other team members within the Company, as required.
• Work with the Credit Manager to review and adjust credit terms regularly or when required for existing accounts and suspend or revoke credit terms upon receipt of external information pertinent to the financial strength of an account.
• Establish and enforce the Company\xe2\x80\x99s credit policies. In this role, the Sr. Credit Specialist will conduct credit investigations, collect delinquent accounts, and manage credit-related issues in discussion with the Credit Manager.

Responsibilities:

Managing Credit:

• Maintain a large portfolio of Wholesale and Commercial accounts, ensuring payments are being made within terms, reconciliations are done, disputes are taken care of and/or suitable payment arrangements are made.
• Maintain a low level of exposure and risk on portfolio of accounts, and work with the Credit Manager for alignment.

Managing Customer Accounts:

• Maintain appropriate documentation and other information in customer credit files.
• Manage the pre-authorized debits of customer accounts within a portfolio.
• Initiate credits and adjustments to customer accounts within Company policy limits.

• Identify problem accounts and provide regular reviews and updates to the Credit Manager.
• Manage the aged debtor listing for Wholesale and Commercial Accounts with account balances over terms.
• Negotiate payment arrangements.

• Review customer credit limits regularly.
• Identify accounts requiring collection agency or legal action and coordinate collections with third-party contractors and legal professionals, as necessary.

Requirements

• Relevant post-secondary education with a Diploma/Degree in Business, Accounting, or Finance.
• 3+ years of accounts receivable and collections experience in a fast-paced, large volume, multi-transaction & multi-class of trade environment.
• Strong computer skills, and ability to leverage technology to efficiently run the department
• Effective listening, verbal, and written communication skills.
• Proven judgment and decision-making ability demonstrating the ability to generate strong collections while maintaining customer satisfaction.
• Accuracy and attention to detail.
• Demonstrated integrity and ethical standards.
• Able to handle difficult customers with diplomacy and tact.
• High degree of proficiency in the use of Microsoft suite of software.
• Ability to communicate in both official languages will be considered an asset.
• Ability to multi-task and juggle competing deadlines and multiple priorities.
• Experience in the Energy Industry at the distribution, retail & wholesale levels, will be considered and asset.

Benefits

Why work with us?

• Learn and collaborate with the best in the industry.
• Supportive colleagues and leaders who are passionate about providing exceptional service.
• Competitive compensation package.
• 3 weeks vacation to start.
• Complete benefits program including health, medical, dental, and life insurance.
• RRSP plan with Company match from day one.
• \xe2\x80\x9cThe perks\xe2\x80\x9d include employee gym membership reimbursement, discounts on motor fuels at our service stations, and purchases of equipment and heating oil.

Our Core Values:

It is important to us that when you consider a new opportunity, you understand a little about the company, its history and values. It is important to us that our values fit with yours, then everyone wins. Our Core Values are the cornerstone of who we are as a company, and what we value. We hope that our Core Values speak to you and what you value.

• Customers First - We exist, first and foremost to serve our customers. They must be at the heart of all the decisions we make.
• Long Term Focused - We value long-term success over short-term gains.
• Respect Each Other - Each person with whom we work, communicate and do business is valued and treated with dignity and respect.
• Do The Right Thing - We stand by our word and do what\'s right.
• Own It - We are encouraged to be entrepreneurial and make decisions as if the business were our own.
• Ever Evolving - We embrace positive change and always seek to improve.

MacEwen is a Canadian-owned and operated fuel and convenience provider that has successfully built and sustained customer relationships in Ontario and Quebec for over 47 years.

MacEwen is recognized as one of Canada\'s leading independent petroleum and convenience store companies with over 150 retail locations, 14 Divisional Offices and two distribution centres with identified brands such as Quickie, County Line, Jutzi, MacEwen and Esso.

The Company\'s continuing success is based on each one of our 315 employees living our core values. First and foremost is our commitment to taking care of our customers.

Please notify Human Resources if you wish to receive this job posting in a different format.

MacEwen Petroleum Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

INDHP

MacEwen Petroleum Inc.