Job Description

Who We're Looking forWe are currently looking for a Sr. Account Supervisor to join our healthcare & pharmaceutical marketing team. This role will focus on utilizing medical/marketing solutions to solve our healthcare client's business challenges, all while ensuring they have a memorable experience with the agency along the way. At any given time, you will work closely with other designers, developers, copywriters, videographers, marketers, and account managers, all focused on delivering exceptional experiences for our clients.The Skills You'll Bring To The Stage

• Strong understanding of marketing within the healthcare & pharmaceutical industry
• Knowledge of how to navigate the regulatory environment; guiding clients and indirectly liaising with PAAB and AdStandards Canada
• Lead large pharmaceutical accounts consisting of: HCP and patient initiatives, corporate communications, medical education and DTC and social media campaigns
• Outstanding critical thinker and problem solver
• Understanding of various elements in digital marketing such as websites, mobile applications, SEO, video, SEM and social media - well enough to select and recommend the right strategic tactics for our clients
• Excellent communication and presentation skills
• A focus on client service and building relationships
• Ability to motivate junior and intermediate team members
• Strong organization, detail orientation and prioritization skills
• Passion for continuous learning
• The desire to go above and beyond for your clients and team members

The Experience You Have

• Proven experience as an Account Supervisor or Product Specialist or similar position leading client strategy and relationships within the healthcare industry
• 3+ years in a client-focused role or within a marketing role at a healthcare/pharmaceutical company/agency.
• Proven experience building successful strategies/annual roadmaps, and growing accounts by selling them through to clients
• Familiarity with web development, branding and video enough to speak at a high level to clients, and to know when to bring in subject matter experts
• Presenting in a clear, concise, and engaging fashion to clients of all sizes
• Highly adaptable and able to perform in a dynamic collaborative environment
• Proficient using Office suite (Word, Excel, Outlook, PowerPoint)

The Values You'll Align With

• You are committed: You believe in bringing our unique vision to life. You challenge norms, push boundaries and will persevere through the learning curve we'll face while building a challenger agency and legacy together.
• You are curious: You believe in continuous growth and have an insatiable drive for "better". Better knowledge, better methods, better skills and ultimately, better results.
• You are conscientious: You believe in being relentlessly accountable for market-leading and detail-oriented work, which makes us proud to be part of Operatic.
• You put "we before me": You believe in giving more than you take and setting your clients and teammates up for success - players can win a game, but a team wins championships.

What This Means For You

• An opportunity to be part of building one of Canada's fastest-growing companies (Globe & Mail)
• Competitive salary & vacation
• Outstanding benefits
• Opportunities for training (on and offsite) and career growth
• Laptop and an arsenal of tools
• Beautifully designed and inspiring office
• All-staff development days focused on learning and company updates
• Rapidly growing, market-leading agency without Toronto traffic
• All the (great) coffee you can drink

If this sounds like you, we'd love to connect.Operatic is committed to creating an equal opportunity workplace. Applicants will have the same opportunity for employment without discrimination in regards to race, gender, gender identity or expression, sexual orientation, religion, age, disability, or veteran status.Job Type: Full-timeSalary: $75,000.00-$90,000.00 per yearBenefits:

• Casual dress
• Dental care
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Marketing: 5 years (required)