Job Description

Summary Location: Ontario East, #LI-Hybrid
About the role:
The Specialty Sales Consultant, Multiple Sclerosis will be responsible for driving sales growth, market share and brand loyalty for KESIMPTA (ofatumumab) in Eastern Ontario. This role involves collaborating with healthcare professionals, particularly neurologists and related specialists, to provide education, product information and support that leads to optimal patient care. This position requires a motivated, driven individual with a proven track record in specialty pharmaceutical sales, excellent communication skills, strong collaboration and the ability to navigate a competitive market landscape.
Territory to cover: Markham, Kingston, and Ottawa areas
This role reports to the Field Director and works closely with the Novartis Neuroscience cross functional team.

Key Responsibilities:
Develop business plans and implement related activities such as customer events and sales presentations required to achieve agreed targets
Accountable for achieving agreed sales, productivity and performance targets within agreed budgets and timelines
Provide support to key MS clinics in Eastern Ontario.
Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers and competitors
Achieve agreed contact, coverage and frequency targets through various communication channels
Ensure customer satisfaction
Contribute positively to the commercial team through cooperative relationships and collaborative efforts to achieve team and company goals
Timely and accurate reporting of technical complaints/adverse events/special case scenarios related to Novartis products within 24 hours of receipt
Essential Requirements:
Minimum 5 years of sales experience
Strong business and scientific acumen to address issues and opportunities
Excellent interpersonal, organizational, communication and presentation skills with a history of working in a highly competitive environment
Ability to work successfully in a matrix environment
Knowledge of the healthcare system
Desirable Requirements:
Experience in neurology
Experience in multiple sclerosis is highly valued
Skills Desired Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills

Skills Required