Exclusive employee discounts on parts from any Kenny branch
Free on-site parking
Free coffee on site
Permanent full-time positions Schedule: must be available during call center opening hours, Monday to Sunday between 8:00 am and 8:00 pm. Location : 3080 Boul. le Carrefour, Laval, QC H7T 2R5, Canada WORK ON-SITE ONLYWe are currently looking for motivated individuals to join our call center team located in Laval, Quebec, just across from Carrefour Laval.As a call center agent specialized in purchasing, you\'ll play an essential role in buying vehicles for our various branches and assisting in our day-to-day operations. This position offers an exciting opportunity for people with a passion for the automotive industry and who enjoy providing exceptional customer service.What you\xe2\x80\x99re responsible for:
Answer incoming customer calls
Take the time to understand the specific needs of our customers and offer personalized solutions
Explain our unique business model and highlight its benefits.
Negotiate and conclude the purchase of cars, keeping in mind purchasing objectives and customer satisfaction;
Follow up on pending requests and individual customers
QualificationsTo join our team:
Bilingualism required (French and English)
Excellent negotiation and persuasion skills
Excellent customer service skills and positive attitude
Excellent communication and interpersonal skills
Basic mathematical skills
Ability to navigate between different computer systems and applications
Ability to multi-task in a fast-paced environment
Interest in the automotive field
Reliability, punctuality and ability to work days, evenings and weekends
Call center experience (a major asset)
Additional InformationAt Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.** Vacation accrues bi-weekly and is pro-rated during any partial year of employment.