Job Description

The Technological Solutions and Innovations Department is a leading, connected partner that delivers a full range of cutting-edge products and services to meet evolving needs. Our team of about seventy specialists works with a strong focus on security, customer service quality, efficiency, reliability, and continuous improvement.



From IT asset management and problem-solving through innovative technological solutions, to project optimization, building and infrastructure data modeling, and development support, our professionals leverage the best tools to ensure every initiative is a success.



Come build the world with us!





Reporting to the IT Squad Service Manager, the IT Technician plays a key role in ensuring the stability and quality of delivered services by advising and supporting colleagues in analyzing and resolving issues, leveraging a broad understanding of EBC's business domains.



More specifically, the responsibilities include:



Provide full IT support (Helpdesk and Infrastructure) for a site with approximately 100 users. Participate in a project lasting about 4 years. Coordinate and ensure that services are delivered professionally and in a friendly manner, while maintaining a positive work environment. Act as a resource for technical support to site users and business partners. Diagnose, analyze, document, investigate, and/or resolve issues independently, demonstrating strong problem-solving skills (Workstations, Printers, Network Infrastructure). Manage inventory and produce inventory reports as needed. Contribute to optimizing operational processes and support continuous improvement of IT services for EBC construction sites and operations. Actively research new partners to improve operational reach for remote sites. Serve as a technology advisor to implement new solutions that enhance site infrastructure. Perform any other related tasks.

The position requires the candidate to obtain a government security clearance in order to maintain employment.

Must have resided in Canada for at least 10 years or hold Canadian permanent resident status. No criminal record. No history of bankruptcy.

Advanced technical skills:

Proficiency in Microsoft technologies, including: + Microsoft 365 (Azure, Entra ID, etc.)
+ Active Directory (on-premises environment)
Experience with Cisco, Fortinet, and Palo Alto products. Strong technical expertise with a minimum of 10 years of experience. Mastery of the Office 365 environment (Microsoft AD, Microsoft Azure & Intune). Expertise in network environments (Unifi products).







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Informations contractuelles

4 weeks of annual vacation Comprehensive modular group insurance plan starting on your first day Corporate clothing program upon hire Group RRSP with employer contributions through a Deferred Profit Sharing Plan (DPSP) Instant access to a virtual doctor (telemedicine) 24/7 Training and professional development programs * Employee Assistance Program (EAP)