Job Description

Are you looking to make a difference in a patientaEUR(TM)s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

What you will be doing

PRINCIPALES FONCTIONS ET RESPONSABILITa?S:

• Creer et maintenir les dossiers des patients dans le CRM en s'assurant que l'information documentee est exacte et mise a jour reguliarement
• Executer des taches administratives essentielles a la progression des patients a travers le Programme
• Assurer l'integrite des donnees
• Agir en tant que liaison entre les autres membres de l'equipe
• SaEUR(TM)occuper des telecopies (entrant/sortant) de maniare appropriee et en temps opportun
• Organiser l'horaire de travail pour completer les heures de travail dans plusieurs fuseaux horaires
• a?tiqueter et joindre les documents au CRM
• Capacite a couvrir differents quarts de travail
• Fonctions ad hoc telles qu'attribuees

PRIMARY DUTIES AND RESPONSIBILITIES:

• Create and maintain patient records in the CRM by ensuring information documented are accurate and updated regularly
• Execute administrative tasks critical to the progression of patients through the Program
• Ensure data integrity
• Act as a liaise between other members of the team
• Handling faxes (incoming/outgoing) accordingly and timely
• Organize work schedule to complement working hours in multiple time zones
• Labeling and attaching documents to the CRM
• Ability to cover various shifts
• Ad hoc duties as assigned

What your background should look like

EXPa?RIENCE ET NIVEAU DaEUR(TM)a?DUCATION REQUIS:

• Excellentes competences en informatique
• Minimum de 2 ans d'experience dans un rale administratif ou de saisie de donnees similaire
• Experience avec le logiciel SalesForce (ou experience avec un systame de CRM) est un atout
• Experience avec le logiciel de telecopie (MyFax ou Right Fax) un atout
• Diplame d'etudes secondaires ou scolarite postsecondaire prefere
• Formation professionnelle technique ou combinaison equivalente d'experience et de formation.
• 2 ans d'experience directement reliee.

COMPa?TENCES , CONNAISSANCES ET APTITUDES REQUISES:

• Connaissance de la terminologie medicale est un atout
• Capacite a travailler de faaon autonome
• Capacite a fournir une assistance aux membres de l'equipe pendant les periodes de charge de travail accrue
• Capacite a reconnaatre et a questionner des donnees anormales et daEUR(TM)intensifier le travail a faire si necessaire
• Capacite de prevoir et d'ajuster l'horaire et ajuster la charge de travail
• Solides competences analytiques
• Competences interpersonnelles et de leadership efficaces
• Sens de l'organisation; souci du detail
• Capacite a respecter systematiquement les echeances; Competences en gestion du temps et capacite a etablir les priorites
• Excellentes aptitudes de resolution de problames; capacite a resoudre les problames avec efficacite et efficience
• Connaissance de Microsoft Word, Excel, PowerPoint et d'autres programmes Office
• Aptitude a communiquer efficacement en anglais et en franaais (oral et ecrit) pour les provinces du Quebec et du Nouveau-Brunswick

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Excellent computer skills
• Minimum 2 years experience in a similar administrative or data entry role
• Experience with the SalesForce software (or experience with a CRM system) an asset
• Experience with the faxing software (MyFax or Right Fax) an asset
• High School Diploma or Post Secondary schooling preferred
• Technical vocational training or equivalent combination of experience and education
• 2 years directly related experience

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Knowledge of medical terminology an asset
• Ability to work autonomously
• Ability to provide assistance to team members during periods of increased workload
• Ability to recognize and question abnormal data and escalate if need be
• Ability to foresee and adjust scheduling and adjust workload
• Strong analytical skills
• Effective interpersonal and leadership skills
• Effective organizational skills; attention to detail
• Ability to consistently meet deadlines ;Time management skills and ability to prioritize tasks
• Excellent problem-solving skills; ability to resolve issues effectively and efficiently
• Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
• Ability to communicate effectively in English and French (oral and written) for the Quebec and New Brunswick provinces

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

Schedule

Part time

Affiliated Companies: Affiliated Companies: Innomar Strategies

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

COVID-19 Vaccine Policy

As of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergenaEUR(TM)s policy and process to apply for an exemption/accommodation.

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.