Job Description

Job Title:

Specialist, Web Marketing & Sales

Department:

Whistler.com

Position Status:

Full Time, Contract

Anticipated Start Date:

January 19, 2026

Anticipated End Date:

July 2027



About Whistler.com



Working alongside Tourism Whistler, Whistler.com aims to enhance the guest experience by providing a superior one-stop-shop for Whistler, where visitors can complete the entire consumer path-to-purchase journey, from discovering Whistler, to planning their vacation, and finally, to booking their trip.



We love where we live and we bring that energy and passion to everything we do. We're a team of collaborative, mountain-loving individuals and we show up and achieve great things professionally and personally. Creating a positive and fulfilling experience for our team is high on our list of priorities. And we're proud to be a workplace that requires respect for our people, our partners, and our environment. Because the people make the place, and this place is pretty special.



What We Offer



We like to make work meaningful and to live life fully. Join the team at Tourism Whistler and be part of a fun, supportive organization that truly values work-life balance. We're looking for people who want to make the most of the unique Whistler lifestyle and share our values of passion, energy, achievement, and respect.

A few ways that we walk the talk:

Culture & Connection



Bi-monthly all staff events and departmental team building (the fun kind, we swear) Dogs in the office - because work is better with furry friends Fun, supportive, and collaborative team environment

Health & Wellness

Comprehensive health benefits for employees and their dependents, including an Employee Assistance Program and access to wellness tools like Headspace A wellness fund to support your health and recreation in Whistler. Think ski/snowboard or bike park pass, yoga or gym memberships, golf lessons, or other wellness offerings that support your well-being An annual Health & Wellness calendar with wellness offerings to prioritize mental health and well-being

Flexibility

Nine-day fortnight schedule offering work-life balance and time to enjoy the beauty of Whistler! Whistler based with a hybrid approach that balances in office and remote work (following a training and probationary period) Paid vacation time (3 weeks annually as a starting point) to relax, unwind, and adventure

Starting Salary Range:

$55,000 - $59,000 annually. This is the starting base range for this role and may vary based on internal equity, and a candidate's job-related knowledge, skills, and experience. Over and above the base salary and the benefits highlighted above, this position is also eligible for an incentive bonus of up to 10% of the annual salary.



Position Summary



The Specialist, Web Marketing & Sales supports the fulfilment of Whistler.com's goals and objectives through the ongoing monitoring, auditing, and updating of the Whistler.com website. Reporting to the Senior Manager, E-Commerce, this role also collaborates with the Tourism Whistler Web and Marketing teams.

The Specialist plays a key role in promoting Whistler.com packages and promotions through clear website communication, sales and marketing analysis, and cross-departmental collaboration. With exceptional communication and interpersonal skills, creativity, and initiative, the Specialist supports with driving incremental sales opportunities for Whistler.com.

Key Responsibilities



Act as a Tourism Whistler ambassador, living our purpose and vision with passion & energy, achievement and respect Develop and maintain relationships with our internal Web and Marketing teams, and external suppliers Use analytics and personalization tools to track, monitor, and optimize digital presence and sales programs Consolidate metrics, provide ongoing reporting and analytics, and provide insights for website optimization to Sales & Marketing Manager Maintain and communicate packages, promotions, and events via web or email on an ongoing basis Regularly monitor web pages for effectiveness, make and implement recommendations for improvement Liaise with the Whistler.com Call Centre to ensure up-to-date knowledge and training on current campaigns, events, and offers Support Senior Manager, E-Commerce with reporting and slideshow for bi-weekly Sales & Marketing meetings Management and fulfilment of online white labels and event white labels on third party websites Work with Specialist, Email Marketing on tactical email support while providing ongoing feedback on email content and promotional offers Work with the Content team to provide tactical offer information and ensure web content is accurate and regularly audited Support with reporting and implementation of the Preferred Partner Program Management and implementation of monthly offers on the Rewards by Whistler.com program Support monthly KPI meetings with reporting on Rewards by Whistler.com and overall web stats Create and maintain delegate pages on Whistler.com to assist in driving online sales for the Whistler.com groups department Web support for external event partners such as Cornucopia when needed Generate sales reports daily, weekly and monthly for external and internal stakeholders as needed Oversee image assets used in the Whistler.com booking funnel and across tactical landing pages Additional projects as assigned by the Senior Manager, E-Commerce

Knowledge, Skills & Abilities



Passion and knowledge of Whistler, mountain resorts, and the tourism industry Proficiency with HTML, Content Management Systems, Photoshop, copywriting, SEO and Google Analytics Experience across key marketing areas, including CRM, SEM, and A/B Testing Strong organizational and time management skills with the ability to manage multiple priorities independently and proactively Excellent written and verbal communication skills with a commitment to customer service Computer proficiency, including Excel and Outlook Passion and energy for Whistler's unique mountain lifestyle

Posting Closing Date:

November 16, 2025. Closing date is subject to change based on applicant volume.