Job Description

Description :
About Canadian North
Canadian North is a vital air service provider for the Canadian Arctic and an industry-leading charter carrier. With a mission to make life better in the communities we serve, we provide reliable passenger and cargo services to 25 northern communities, connecting them with major southern hubs in Ottawa, Montreal, Calgary, Winnipeg, and Edmonton.
We are deeply committed to cultural inclusivity, community investment, and the well-being of northern communities. Canadian North strives to be a trusted partner for the North by contributing to prosperity, fostering community connections, and supporting innovation and teamwork.
We prioritize safety, reliability, and collaborative success in everything we do. Our customers choose us because they trust us to deliver essential services with care and consistency. At Canadian North, we offer more than just a job--we provide an opportunity to embark on an adventure while making a meaningful difference in the communities we serve.
Join us as we connect northern Canada with the world, delivering on our mission and building a workplace where people want to start and grow their careers.
About this position
The Specialist, Publications position will maintain the currency of the digital library (Comply 365/SharePoint), provide the necessary Comply 365 daily support to Flight Operations, Production and liaison with Engineering regarding publication and maintenance of Engineering STC Supplements.
Reporting to: Director, Technical Operations, Projects, Data Management
*Non-bargaining
*** Please note, this is a temporary position until September 2025.
Duties and Responsibilities

• Assist in maintaining digital library of publications (Comply365/SharePoint) which includes but not limited to:
• Publishing to Comply365 or SharePoint as required;
• Verifying technical documentation version status;
• Managing requests for technical documentation;
• Supporting Engineering supplements
• Responsible as SharePoint Administrator, for maintaining Corporate Library & Publications site.
• Provide Comply365 Administration support by:
• Assisting with the Site Administration and software support for end-users;
• Conducting all testing prior to Comply365 software, portal or application updates for issues and bugs;
• Providing communication to end users (updates, alerts, issues, service interruptions, etc.);
• Assisting with the management of Maintenance & Engineering SharePoint site;
• Creating and administering workflows in Comply365 as per departmental requirements (i.e. assignments, rejections etc.);
• Assisting with Comply365 forms creation and implementation;
• Providing consultation with Training Video & Guide Creator for relevant training multimedia project as SME;
• Other duties as required.

• High School diploma and be a graduate from an approved training program
• Three (3) years of previous experience
• Possess solid understanding of aviation maintenance procedures, aircraft drawings and technical documents (OEM, CMM, STC, SB, AD, etc.) is required;
• Possess solid computer skills, including the full MS Office Suite, including Teams, and SharePoint;
• Possess solid operating knowledge of Apple iPadOS systems and hardware;
• Possess solid operating knowledge of web-based document management software (Comply365, SharePoint etc.); considered an asset;
• Possess strong research skills;
• Possess strong problem-solving skills and proactive mindset;
• Willingness to embrace new technology and learn new software;
• Must be adept to handling multiple tasks and prioritizing duties;
• Able to perform duties with minimal supervision;
• Possess strong communication and organizational skills;
• Excellent interpersonal skills with experience dealing with internal and external customers
• Ability to communicate in Inuktut a definite asset;
• Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
• Excellent organizational and planning skills.