Job Description

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Product Management
The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.
Test & Learn
As a member of the Test & Learn Product Management team, you will build industry-leading experimentation software which brings sophisticated analytic techniques to businesses and users around the world. Test & Learn development today spans front-end, analytic, and technical investments; we are rapidly building new products, improving existing products, and expanding the ways we deliver Test & Learn to our clients. We are looking for innovators who can execute and evolve our product strategy, tackling the big challenges of the future.
The Role:

• Support the development of new functionality within an analytics platform used by the world's largest organizations to make critical, multi-million-dollar decisions
• Contribute near-term input for the product portfolio and roadmap
• Translate this deep understanding of our users into specific products and features, leveraging user research, market research, sales and marketing knowledge, and usage data to inform decisions.
• Owns and manages product documentation ensuring they are clear and easily consumable by cross-functional and teams
• Convert business requirements into well-defined user stories that can be easily understood and implemented by technology teams.
• Keeps oneself updated about competitor activities and technology changes and shares it with the team
• Collaborate closely with UX designers, engineers, and other product managers to generate hypotheses, test ideas, and continuously improve our products.
• Work hand-in-hand with cross-functional product teams to bring ideas to life, from problem identification to solution design, requirements development, testing, deployment, and performance measurement.
• Collaborate with stakeholders across the business unit to identify problems and drive innovative solutions.
• Act as a product evangelist, partnering with the sales team to deeply understand customer needs and effectively communicate the value proposition of the analytics

All About You:

• Experience in product management.
• Strong technical aptitude and ability to understand complex analytical concepts.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Detail-oriented with strong organizational and analytical skills.
• Passion for delivering high-quality products that meet customer needs and drive business success.
• Self-motivated with the ability to work independently and manage multiple tasks simultaneously.
• Enthusiastic about opportunities to collaborate with and mentor teammates to foster a supportive and growth-oriented team culture.
• Asks meaningful and appropriate questions to understand and translate requirements into desired functionality
• Shows constant interest in learning while gaining greater depth of knowledge within one's own subject matter area

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required