Job Description

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued \xe2\x80\x93 as we shape the future of Canadian retail, together. Our unique position as one of the country\'s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well\xc2\xae.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Labour Specialist \xe2\x80\x93 Superstore \xe2\x80\x93 Ontario, Manitoba, Saskatchewan

Role Mandate:

The Labour Specialist partners with and supports the banner Regional Vice President, District Managers, Store Managers and Colleagues. The Labour Specialist will play a critical role in the formation of store level labour plans and work closely with Operations leaders to assist in the attainment of these plans. The Labour Specialist has a passion for the business, solid operational experience and a desire to make a material difference by building accountability, driving results, and helping colleagues develop their skills, all to enable our stores to provide an exceptional customer experience. They will remain flexible to support business needs and are willing to adapt to changing priorities. They will achieve this by modeling our Loblaw Blue culture and Shared Values and Behaviors.

Accountabilities:

• Support RVP, District Managers and Store Managers
• Launch and embed labour planning tools and best in class labour productivity standards into banner operations
• Assist in the launch and ongoing adherence of process & efficiency initiatives in stores
• Participate in meetings and conference calls with RVP/DM to call out risks to banner and district performance on Labour
• Counsel the operations team and store teams in achieving financial targets
• Analyze store and department metrics to provide actionable insights for operations leads
• Determine best practices and limitations facing individual stores (store uniqueness)
• Through audit and coaching ensure company policies are followed
• Provide forecasting guidance, analytics and postmortem labour results
• Provide guidance about the impact of divisional programs, timing shifts and external factors on labour cost
• Support execution of process maps and completion of time studies
• Audit the current labour model through in store testing
• Communicates regularly to reinforce standards, create consistent execution of programs, share best practices and introduce new concepts
• Can mine data and provide reports on financial and customer KPIs
• Takes part in projects to support continuous improvement and innovation through collaboration with various across the organization

Role Requirements:

• 3-5 years of retail operations experience & understanding of store scheduling requirements
• Experience with IT systems (SAP, STAS/Persona or similar WFM systems)
• Demonstrated ability to work with large datasets to create actionable insights
• Intermediate proficiency in Microsoft Excel & Power Point
• Understanding of store level P&L drivers (eg. sales impacts on labour hours)
• Ability to self-manage; prioritize store visits and project work with a high degree of personal organization and effective time management
• Excellent problem solving, coaching, communication and interpersonal skills including the ability to influence
• Strong presentation & communication skills
• Ability to influence without authority

R\xc3\xb4le :

Le sp\xc3\xa9cialiste de la main-d\xe2\x80\x99\xc5\x93uvre collabore avec le vice-pr\xc3\xa9sident r\xc3\xa9gional de la banni\xc3\xa8re, les directeurs de district, les propri\xc3\xa9taires de magasin et les coll\xc3\xa8gues et les soutient. Le sp\xc3\xa9cialiste de la main-d\xe2\x80\x99\xc5\x93uvre jouera un r\xc3\xb4le essentiel dans la cr\xc3\xa9ation des plans de main-d\xe2\x80\x99\xc5\x93uvre au niveau du magasin et travaillera en \xc3\xa9troite collaboration avec les chefs de l\xe2\x80\x99exploitation pour aider \xc3\xa0 l\xe2\x80\x99atteinte des plans.

Le sp\xc3\xa9cialiste de la main-d\xe2\x80\x99\xc5\x93uvre est passionn\xc3\xa9 par l\xe2\x80\x99entreprise, poss\xc3\xa8de une solide exp\xc3\xa9rience op\xc3\xa9rationnelle et souhaite faire une diff\xc3\xa9rence importante en favorisant la responsabilisation, en g\xc3\xa9n\xc3\xa9rant des r\xc3\xa9sultats et en aidant les coll\xc3\xa8gues \xc3\xa0 d\xc3\xa9velopper leurs comp\xc3\xa9tences afin de permettre \xc3\xa0 nos magasins d\xe2\x80\x99offrir une exp\xc3\xa9rience client exceptionnelle. Il sait demeurer souple pour soutenir les besoins de l\xe2\x80\x99entreprise et est pr\xc3\xaat \xc3\xa0 s\xe2\x80\x99adapter aux priorit\xc3\xa9s changeantes. Pour y parvenir, il incarne la culture bleue de Loblaw ainsi que nos valeurs et comportements communs.

Responsabilit\xc3\xa9s :

• Soutenir le vice-pr\xc3\xa9sident r\xc3\xa9gional et les directeurs de district, ainsi qu\xe2\x80\x99une combinaison de magasins d\xc3\xa9tenus par la soci\xc3\xa9t\xc3\xa9 et de magasins franchis\xc3\xa9s;
• Lancer et int\xc3\xa9grer de nouveaux outils de planification et des normes de productivit\xc3\xa9 de la main-d\xe2\x80\x99\xc5\x93uvre de premier ordre dans l\xe2\x80\x99exploitation de la banni\xc3\xa8re;
• Participer au lancement et \xc3\xa0 l\xe2\x80\x99ex\xc3\xa9cution continue des initiatives en mati\xc3\xa8re de processus et d\xe2\x80\x99efficacit\xc3\xa9 dans les magasins;
• Participer aux r\xc3\xa9unions et aux conf\xc3\xa9rences t\xc3\xa9l\xc3\xa9phoniques avec le vice-pr\xc3\xa9sident r\xc3\xa9gional ou le directeur de district pour signaler les risques li\xc3\xa9s \xc3\xa0 la performance de la banni\xc3\xa8re et du district en mati\xc3\xa8re de main-d\xe2\x80\x99\xc5\x93uvre;
• Conseiller l\xe2\x80\x99\xc3\xa9quipe de l\xe2\x80\x99exploitation et les \xc3\xa9quipes de magasin en ce qui concerne l\xe2\x80\x99atteinte des objectifs financiers;
• Analyser les mesures du magasin et du rayon pour fournir des donn\xc3\xa9es exploitables aux chefs de l\xe2\x80\x99exploitation;
• D\xc3\xa9terminer les pratiques exemplaires et les limites des magasins individuels (caract\xc3\xa8re unique du magasin);
• Assurer le respect des politiques de l\xe2\x80\x99entreprise au moyen de v\xc3\xa9rifications et d\xe2\x80\x99encadrement;
• Fournir des conseils sur les pr\xc3\xa9visions, des analyses et des r\xc3\xa9sultats post mortem sur la main-d\xe2\x80\x99\xc5\x93uvre;
• Fournir des conseils sur l\xe2\x80\x99incidence des programmes de la division, les changements de calendrier et les facteurs externes sur les co\xc3\xbbts de main-d\xe2\x80\x99\xc5\x93uvre;
• Soutenir l\xe2\x80\x99ex\xc3\xa9cution des diagrammes de processus et l\xe2\x80\x99ach\xc3\xa8vement des \xc3\xa9tudes \xc3\xa9chelonn\xc3\xa9es dans le temps;
• V\xc3\xa9rifier le mod\xc3\xa8le de main-d\xe2\x80\x99\xc5\x93uvre actuel au moyen d\xe2\x80\x99essais en magasin;
• Communiquer r\xc3\xa9guli\xc3\xa8rement pour renforcer les normes, cr\xc3\xa9er une ex\xc3\xa9cution uniforme des programmes, partager les pratiques exemplaires et introduire de nouveaux concepts;
• Potentiellement extraire des donn\xc3\xa9es et fournir des rapports sur les indicateurs cl\xc3\xa9s de performance financiers et des clients;
• Participer \xc3\xa0 des projets visant \xc3\xa0 soutenir l\xe2\x80\x99am\xc3\xa9lioration continue et l\xe2\x80\x99innovation par la collaboration avec divers secteurs de l\xe2\x80\x99organisation.

Exigences du poste :

• 3 \xc3\xa0 5 ans d\xe2\x80\x99exp\xc3\xa9rience dans l\xe2\x80\x99exploitation du commerce de d\xc3\xa9tail et compr\xc3\xa9hension des exigences en mati\xc3\xa8re d\xe2\x80\x99horaires des magasins;
• Exp\xc3\xa9rience avec les syst\xc3\xa8mes informatiques (SAP, STAS ou autres syst\xc3\xa8mes WFM similaires);
• Capacit\xc3\xa9 \xc3\xa9prouv\xc3\xa9e \xc3\xa0 travailler avec des ensembles de donn\xc3\xa9es volumineux pour cr\xc3\xa9er des donn\xc3\xa9es exploitables;
• Ma\xc3\xaetrise interm\xc3\xa9diaire de Microsoft Excel et PowerPoint;
• Compr\xc3\xa9hension des facteurs de l\xe2\x80\x99\xc3\xa9tat des r\xc3\xa9sultats du magasin (p. ex., les incidences des ventes sur les heures de travail);
• Capacit\xc3\xa9 \xc3\xa0 g\xc3\xa9rer soi-m\xc3\xaame, \xc3\xa0 prioriser les visites en magasin et \xc3\xa0 travailler sur des projets impliquant un haut degr\xc3\xa9 d\xe2\x80\x99organisation personnelle et de gestion efficace du temps;
• Excellentes aptitudes pour la r\xc3\xa9solution de probl\xc3\xa8mes, l\xe2\x80\x99encadrement, la communication et les relations interpersonnelles, y compris la capacit\xc3\xa9 d\xe2\x80\x99influencer;
• Aptitudes marqu\xc3\xa9es pour la pr\xc3\xa9sentation et la communication;
• Capacit\xc3\xa9 d\xe2\x80\x99influencer sans imposer son autorit\xc3\xa9;
• Disponibilit\xc3\xa9 pour voyager
• Bilinguisme, un atout.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars \xe2\x80\x93 Environment, Sourcing and Community \xe2\x80\x93 and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values \xe2\x80\x93 Care, Ownership, Respect and Excellence \xe2\x80\x93 guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits \xe2\x80\x93 these are some of the many reasons why we are one of Canada\xe2\x80\x99s Top Employers, Canada\xe2\x80\x99s Best Diversity Employers, Canada\xe2\x80\x99s Greenest Employers & Canada\xe2\x80\x99s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Loblaw