Job Description

Rejoignez une entreprise technologique qui fait une difference dans le domaine de la sante



Chez Sectra Canada, notre objectif est d'introduire une solution mondiale de TI medicale de premier plan sur le marche canadien, dans le but de devenir le principal fournisseur de solutions d'imagerie d'entreprise et de PACS au pays. Nos clients operent dans certaines des fonctions les plus critiques au Canada, et nous sommes idealement positionnes pour les aider a optimiser les soins centres sur le patient. Nos solutions d'imagerie d'entreprise modulaires et evolutives permettent aux etablissements de sante de se developper d'une specialite a l'autre, tout en ameliorant l'efficacite et en modernisant les systemes d'imagerie medicale du Canada grace a une technologie avancee - le tout en protegeant les informations les plus sensibles des patients et des prestataires de soins.



Le role



Sectra entreprend un projet d'envergure pour mener les remplacements de PACS a travers le Canada. Nous visons a revolutionner les solutions d'imagerie medicale a l'echelle regionale et provinciale, en tirant parti de notre technologie de pointe pour ameliorer les soins aux patients et optimiser les flux de travail cliniques. En tant qu'ingenieur technique, votre role sera axe sur la conception, le deploiement et le soutien de systemes critiques qui contribuent a de meilleurs resultats cliniques.



Deploiement et configuration des systemes



Realiser de maniere autonome des installations et des configurations avancees des systemes d'imagerie d'entreprise Sectra, y compris les serveurs Windows, les clusters MS SQL Server AlwaysOn, Active Directory, et les environnements virtualises (VMware, Hyper-V).

Concevoir et mettre en oeuvre des deploiements complexes dans Microsoft Azure, y compris les transitions hybrides ou completes du local vers le cloud.



Engagement client et analyse des flux de travail



Mener des sessions de decouverte approfondies avec les administrateurs systemes des hopitaux, les radiologues et les utilisateurs cliniques afin de bien comprendre les flux de travail, les exigences techniques et les contraintes operationnelles.

Fournir des recommandations pour garantir une configuration optimale des solutions d'imagerie d'entreprise Sectra, en adequation avec les besoins cliniques et informatiques.



Integration et interoperabilite



Integrer de facon autonome les solutions Sectra avec les systemes d'information hospitaliers (SIH, RIS, DME, outils d'IA) en utilisant des protocoles standards tels que DICOM, HL7, IHE et des API personnalisees.

Resoudre des problemes d'interoperabilite avances, incluant le routage de donnees, le mappage HL7 et les problemes d'authentification entre systemes.



Depannage technique et escalade



Servir de point d'escalade pour les problemes techniques complexes, en effectuant des analyses des causes profondes et en mettant en oeuvre des actions correctives durables.

Maintenir une communication claire et continue avec les clients durant toutes les phases de resolution.



Mentorat et leadership technique



Offrir du mentorat, du soutien technique et une formation informelle aux ingenieurs techniques juniors.

Assumer un role de chef technique lors de deploiements ou d'initiatives internes, contribuant a la planification, a la coordination et a l'execution des taches de projet.

Assurer la realisation reussie de projets de mise en oeuvre et de soutien a haute complexite.



Join a tech company that's making a difference in healthcare



At Sectra Canada, our objective is to introduce a leading global medical IT solution to the Canadian market, with the aim of establishing ourselves as the top provider of Enterprise imaging and PACS solutions in the country. Our customers operate in some of Canada's most critical functions, and we are uniquely positioned to help them optimize patient-centered care. Our modular and scalable enterprise imaging solutions allow healthcare providers to grow from ology to ology, while providing efficiencies and advanced technology to modernize Canada's medical imaging systems, all while protecting the most sensitive information for patients and care providers.



The role



Sectra is embarking on a journey to lead PACS replacement projects across Canada. We aim to revolutionize healthcare imaging solutions across regions and provinces, leveraging Sectra's cutting-edge technology and expertise to enhance patient care and streamline medical workflows. As a Technical Engineer your role will focus on designing, deploying, and supporting critical systems that drive improved clinical outcomes.



System Deployment & Configuration



Independently perform advanced installation and configuration of Sectra enterprise imaging systems, including Windows-based servers, MS SQL Server AlwaysOn clusters, Active Directory, and virtualized environments (VMware, Hyper-V).

Design and implement complex Microsoft Azure cloud deployments, including hybrid or full cloud transitions from on-premise environments.



Customer Engagement & Workflow Analysis



Conduct in-depth discovery sessions with hospital system administrators, radiologists, and clinical end-users to fully understand clinical workflows, technical requirements, and operational constraints.

Provide guidance to ensure optimal configuration of Sectra's enterprise imaging solutions aligned with both IT and clinical needs.



Integration & Interoperability



Independently integrate Sectra solutions with healthcare information systems (HIS, RIS, EMRs, and AI tools) using industry-standard protocols such as DICOM, HL7, IHE, and custom APIs.

Resolve advanced interoperability challenges, including data routing, HL7 mapping, and cross-system authentication issues.



Technical Troubleshooting & Escalation



Serve as a escalation point for complex technical issues, conducting root cause analysis and implementing long-term corrective actions.

Maintain clear, ongoing communication with customers during troubleshooting and resolution phases.



Mentorship & Project Leadership



Provide coaching, technical support, and informal training to lower-level Technical Engineers.

Act as a technical lead on deployments or internal initiatives, contributing to planning, coordination, and execution of project tasks.

Drive the successful completion of high-complexity implementation and support projects.

Skills & Requirements



Etes-vous la personne qu'il nous faut ?



Experience demontree dans la gestion complete de projets techniques, de la planification a la livraison.

Capacite a traduire des objectifs techniques complexes en plans d'action clairs pour les equipes internes et les intervenants externes.

Excellentes competences en communication ecrite et orale en anglais (le francais est un atout).

Diplome en genie informatique ou domaine connexe avec un bon dossier academique.

5 a 10 ans d'experience dans un environnement informatique dynamique.

Minimum de 3 a 5 ans d'experience pratique en soutien, deploiement ou integration de systemes TI dans le domaine de la sante.

Expertise approfondie des PACS, RIS, normes DICOM, HL7, profils IHE et interoperabilite des systemes de sante.

Maitrise avancee de l'administration de serveurs Windows, des clusters AlwaysOn de MS SQL Server et d'Active Directory.

Experience dans la gestion de plateformes de virtualisation (VMware, Hyper-V) et des environnements cloud (Microsoft Azure).

Connaissances approfondies des reseaux, des protocoles de securite, VPN et pare-feux dans un contexte TI en sante.

Maitrise des outils de script (PowerShell, Python ou Bash) pour l'automatisation et l'optimisation des systemes.

Experience prealable en service technique ou roles techniques orientes client requise.

Solides competences en resolution de problemes et capacite a gerer des situations complexes sous pression.

Sens du service exceptionnel et orientation client.



Pourquoi rejoindre notre equipe



Sectra Canada combine l'agilite d'une jeune entreprise avec la stabilite d'une marque mondialement reconnue, forte de plus de 40 ans d'innovation. Cela cree un environnement stimulant, solidaire et humain, ou vous pouvez avoir un reel impact sur les soins de sante au quotidien.



Nous offrons un salaire competitif, des incitatifs bases sur la performance et plusieurs avantages :



Soutien a la formation continue pour elargir vos competences

Assurance sante, dentaire et vision des le mois suivant votre embauche

Compte de depenses de sante mensuel

Regime de REER avec contribution de l'employeur apres 3 mois

Remboursement des frais d'internet a domicile

4 semaines de vacances minimum



La fourchette salariale pour ce poste se situe entre 105 100 $ et 128 800 $. L'offre finale dependra de plusieurs facteurs cles, tels que votre niveau d'experience, vos competences specifiques et votre adequation globale avec le role. Nous visons a proposer un salaire competitif qui reflete la valeur unique que chaque candidat apporte a notre equipe.



Employeur favorisant l'egalite des chances



La sante est une priorite universelle, et nous avons besoin de personnes issues de tous les horizons pour construire une societe plus saine et plus sure. Nos employes ont des forces, des interets, des experiences et des origines varies, unis par une passion pour l'amelioration de la vie des gens. Nous celebrons cette diversite et nous engageons a offrir un environnement respectueux et equitable.



Nous utilisons des outils alimentes par l'intelligence artificielle pour nous aider dans le processus d'embauche, mais chaque candidature est personnellement examinee par un recruteur qualifie pour assurer l'equite, la precision et la conformite aux normes d'emploi.



Selon le poste, une verification obligatoire des antecedents de securite pourrait etre effectuee dans le cadre du processus de recrutement chez Sectra. Veuillez contacter l'equipe de recrutement responsable si vous avez des questions a ce sujet. En savoir plus sur notre processus de recrutement ici.



So are you a fit?



Experience leading technical project lifecycles, including planning, execution, and delivery.

Skilled in translating complex technical goals into actionable project plans, effectively guiding both internal teams and external stakeholders.

Excellent communication skills, both written and oral in English (French is an asset).

A degree in computer engineering with strong academic performance, or equivalent.

5 - 10 years in a fast-paced IT environment.

Minimum 3-5 years of hands-on experience in healthcare IT support, deployment, or system integration.

Strong expertise in PACS, RIS, DICOM, HL7, IHE profiles, and healthcare IT interoperability standards.

Advanced proficiency with Windows Server administration, MS SQL Server AlwaysOn clustering, and Active Directory.

Experience configuring and managing virtualization platforms (VMware, Hyper-V) and cloud environments (Microsoft Azure).

In-depth knowledge of networking, security protocols, VPNs, and firewalls in a healthcare IT setting.

Proficiency in scripting tools (PowerShell, Python, or Bash) for automation and system optimization.

Prior experience in IT service desk support or customer-facing technical roles is required.

Strong problem-solving skills with the ability to analyze and resolve complex technical issues under pressure.

A passion for service excellence, with exceptional customer service.



How we make your work meaningful and rewarding



As the newest Sectra operation, Sectra Canada has the best of both worlds. We embody the energy of a young startup yet enjoy the stability of a well-established brand with vast global experience and a product backed by 40+ years of innovation. The result? An agile, invigorating, highly supportive and fun environment that empowers our team to do their best work and make a difference in people's lives every day.



In addition to competitive salary and performance-based incentives, we offer plenty of exciting benefits and perks, including:



Education assistance for team members to continuously enhance their knowledge.

Robust health, dental and vision benefits, effective the month following your start date.

Monthly health spending account.

RRSP matching after 3 months of employment.

Reimbursement of home internet expense.

4 weeks of vacation at a minimum.



Our salary range for this role falls between $105,100 and $128,800. The final salary offer will depend on several key factors, including the candidate's level of experience, their specific skill set, and the overall alignment with the job requirements. Other considerations may include the candidate's education, certifications, and any additional relevant qualifications. We aim to offer a competitive salary that reflects the value each individual brings to our team.



Equal opportunity employer



Healthcare is a universal priority, and we need people from all backgrounds to help build a healthier and safer society. Our employees are people with different strengths, interests, experiences and backgrounds, who share a passion for improving people's lives. We embrace our differences and celebrate our uniqueness, and we respect and value all of our employees' points of views. Our non-discrimination policy extends beyond recruitment practices to encompass all terms, conditions and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits and termination of employment.



We use AI-powered tools to help streamline our hiring process, but rest assured--every application is personally reviewed by a qualified recruiter to ensure fairness, accuracy, and compliance with employment standards.



Depending on the role, a mandatory background security screening might be performed as part of the recruitment process at Sectra. Please reach out to the responsible hiring team if you have any questions regarding this.



Great Place to Work



Making a difference



Great colleagues



Personal development



Innovation & technology



Global environment



Working close to customers



About the company



Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society.



One thing that identifies us at Sectra is our customer obsession-- our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn.



Imaan Shahid | Contact Person



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Sectra



Montreal | Hybrid