Job Description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!What you will be doingPRINCIPALES FONCTIONS ET RESPONSABILIT\xc3\x89S :

• Effectuer des v\xc3\xa9rifications de contr\xc3\xb4le de la qualit\xc3\xa9 des activit\xc3\xa9s/services li\xc3\xa9s aux programmes selon les PON des CQP

• Veiller \xc3\xa0 ce que toutes les politiques et les PON soient rigoureusement suivies et respect\xc3\xa9es

• Documenter les observations de contr\xc3\xb4le de la qualit\xc3\xa9 dans des mod\xc3\xa8les de rapport approuv\xc3\xa9s

• Veiller \xc3\xa0 ce que les registres de contr\xc3\xb4le de la qualit\xc3\xa9 soient correctement maintenus, archiv\xc3\xa9s et facilement r\xc3\xa9cup\xc3\xa9rables sur demande

• Effectuer des contr\xc3\xb4les de la qualit\xc3\xa9 pour r\xc3\xa9soudre les observations dans des d\xc3\xa9lais pr\xc3\xa9d\xc3\xa9termin\xc3\xa9s

• Faire passer \xc3\xa0 un niveau sup\xc3\xa9rieur les probl\xc3\xa8mes critiques ou majeurs de contr\xc3\xb4le de qualit\xc3\xa9, et travailler avec la direction du d\xc3\xa9partement touch\xc3\xa9 sur des enqu\xc3\xaates suppl\xc3\xa9mentaires au besoin. Se rendre jusqu\xe2\x80\x99\xc3\xa0 la haute direction au besoin

• Maintenir et signaler les mesures appropri\xc3\xa9es, y compris, mais sans s\xe2\x80\x99y limiter, des examens de contr\xc3\xb4le de qualit\xc3\xa9 au programme et \xc3\xa0 la haute direction

• Collaborer \xc3\xa0 la cr\xc3\xa9ation et la mise en \xc5\x93uvre de plans de mesures correctives, au besoin

• Collaborer activement avec l\xe2\x80\x99\xc3\xa9quipe du programme et la haute direction pour r\xc3\xa9pondre aux exigences des clients

• Au besoin, pr\xc3\xa9parer et participer \xc3\xa0 des audits externes

• Mettre en \xc5\x93uvre et/ou soutenir l\xe2\x80\x99am\xc3\xa9lioration continue des processus li\xc3\xa9s \xc3\xa0 des programmes sp\xc3\xa9cifiques et/ou aux processus internes d\xe2\x80\x99AmerisourceBergen Canada qui lui sont confi\xc3\xa9s

• Participer \xc3\xa0 des r\xc3\xa9unions avec des programmes et d\xe2\x80\x99autres d\xc3\xa9partements de soutien

• Soutenir la formation applicable telle qu\xe2\x80\x99assign\xc3\xa9e

• Comprendre et appliquer les accords de confidentialit\xc3\xa9 et de protection de la vie priv\xc3\xa9e d\xe2\x80\x99AmerisourceBergen Canada

• Responsable de signaler tous les \xc3\xa9v\xc3\xa9nements ind\xc3\xa9sirables aux d\xc3\xa9partements concern\xc3\xa9s

• D\xe2\x80\x99autres fonctions et t\xc3\xa2ches peuvent lui \xc3\xaatre confi\xc3\xa9es de temps \xc3\xa0 autre, selon les besoins

• Peut \xc3\xaatre appel\xc3\xa9 \xc3\xa0 travailler sur appel ou de garde

PRIMARY DUTIES AND RESPONSIBILITIES:

• Conduct quality control verifications of program related activities/services based on PQC SOPs
• Ensure that all policies and SOPs are strictly followed and adhered to
• Document quality control observations in approved report templates
• Ensure quality control records are appropriately maintained, archived and easily retrievable upon request
• Provide quality controls to resolve observations within predetermined timelines
• Escalate quality control critical or major issues, and work with the affected departmental management on additional investigations as required. Escalate to senior management as necessary
• Maintain and report appropriate metrics, including, but not limited to quality control reviews to program and senior management
• Collaborate in the creation and implementation of corrective action plan, as required
• Actively collaborate with the program team and senior management to achieve customer requirements
• As required, prepare for and participate in external audits
• Implement and/or support continual process improvement related to specific Program and/or internal Cencora Canada processes as assigned
• Participate in meetings with Programs and other supporting departments
• Support applicable training as assigned
• Understand and apply Cencora Canada\xe2\x80\x99s Confidentiality and Privacy Agreements
• Responsible to report all Adverse Events to the assigned units/departments
• The PQCS associate will also be assigned other duties and tasks as required from time to time
• May be required to be on standby/ on call as part of this role

What your background should look likeCOMP\xc3\x89TENCES , CONNAISSANCES ET APTITUDES MINIMALES REQUISES :Jugement s\xc3\xbbr et pens\xc3\xa9e critique sont essentielsExcellentes comp\xc3\xa9tences organisationnellesExtr\xc3\xaame souci du d\xc3\xa9tail et de la pr\xc3\xa9cisionSolides comp\xc3\xa9tences analytiques, proactives en r\xc3\xa9solution de probl\xc3\xa8mes et comp\xc3\xa9tences conceptuellesBonne connaissance des technologies, des outils et des logiciels pertinentsGrande adaptabilit\xc3\xa9 et souplesseBonnes aptitudes en communication orale et \xc3\xa9criteMa\xc3\xaetrise de la suite Microsoft Office (Word, Excel, et PowerPoint), courriel et messagerie vocaleExcellentes comp\xc3\xa9tences en travail d\xe2\x80\x99\xc3\xa9quipe et en relations interpersonnellesExcellentes aptitudes \xc3\xa0 b\xc3\xa2tir de solides relationsCapacit\xc3\xa9 \xc3\xa0 effectuer plusieurs t\xc3\xa2ches simultan\xc3\xa9ment et de fa\xc3\xa7on ind\xc3\xa9pendante et \xc3\xa0 prioriser la charge de travail et syst\xc3\xa9matiquement respecter les \xc3\xa9ch\xc3\xa9ancesLe bilinguisme, fran\xc3\xa7ais/anglais, est requisEXPERIENCE AND EDUCATIONAL REQUIREMENTS:Bachelor of Science or equivalent in business or scientific field is preferredNormally requires a minimum of four (4) years related and progressively responsible experience in a similar positionMinimum of 3 years experience in quality control and/or quality assurance roles, with preference to health care, pharmaceutical or CRO industryPossession of quality professional certification from an established organization is an assetFamiliarity with documentation toolsMINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:Demonstration of sound judgment and critical thinking skills are essentialExcellent organizational skillsExtreme attention to detail and accuracyStrong analytical, proactive problem-solving and conceptual skillsStrong knowledge of relevant technology, tools and softwareDemonstrate high adaptability and flexibilityEffective oral and written communication skillsProficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email, and voicemailExcellent teamwork and interpersonal skillsExcellent relationship building skillsAbility to perform several tasks simultaneously and independently and to prioritize work load and consistently meet deadlinesBilingualism, French/English is requiredLe candidat retenu pourrait avoir des contacts quotidiens avec des clients, des patients ou des pairs unilingues anglophones d\'\xc3\xa9quipes interfonctionnelles.The successful candidate will may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.What Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members\xe2\x80\x99 ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.ScheduleFull timeAffiliated Companies: Affiliated Companies: Innomar StrategiesEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company\xe2\x80\x99s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedAccessibility PolicyCencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

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