Job Description

Job Summary

We are seeking a highly organized and personable Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong communication skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment.

Duties

Greet and welcome visitors in a professional manner, ensuring a positive first impression. Answer incoming calls with excellent phone etiquette, directing calls to the appropriate personnel. Manage appointment scheduling and maintain an organized calendar for staff. Assist with product demonstrations and provide information on technology sales as needed. Handle cash transactions accurately, including cashiering and cash handling duties. Support retail sales efforts by upselling products and services during customer interactions. Maintain an organized reception area, ensuring it is tidy and presentable at all times. Utilize POS systems for processing transactions and managing inventory. Collaborate with team members to enhance customer service experiences and improve operational efficiency. Perform basic math calculations for sales transactions and inventory management.

Requirements

Proven experience in customer service or a related field is preferred. Strong communication skills, both verbal and written, with proficiency in English; bilingual or multilingual candidates are highly desirable. Familiarity with technology sales, including technical sales concepts and merchandising practices. Ability to perform product demos effectively to showcase features and benefits to customers. Excellent organizational skills with the ability to manage time efficiently in a busy environment. Basic math skills for accurate cash handling and transaction processing. Experience with POS systems is a plus. A positive attitude, strong work ethic, and the ability to work collaboratively within a team.
Job Type: Full-time

Pay: $17.25-$22.42 per hour

Expected hours: 20 - 40 per week

Benefits:

On-site parking
Work Location: In person