Job Description

Manages and oversees the entire sort operations within a FedEx facility. Supports the FedEx Safety Above All Culture, ensuring compliance to FedEx policies and procedures and governmental regulations.

Essential Functions

Serves as a Champion for FedEx's Safety Above All Culture and supports all related initiatives. Management responsibilities include, but are not limited to: hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity. Plans, organizes, staffs, directs and controls the day-to-day operations of the assigned sort. Ensures the sort is running in accordance with established safety, quality and service standards. Ensures that cost and productivity goals are met. Oversees or ensures daily visual inspections of loads to ensure proper quality for customers and/or vendors. Determines the sort's strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans sort strategy based on projected volume, head count, and other special circumstances and factors. Directs and guides the sort management team to ensure common understanding of operational updates and daily goals for the work area. Fosters a safety-conscious culture by supporting safety initiatives and ensuring appropriate related documentation is completed as necessary. Participates in the development of and responsible for administering company safety strategies and programs. Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters. Ensures compliance with Company policy and federal, state and local regulations. Performs other duties as assigned. Understands and administers all contractual agreements effectively, including vendor and Contracted Service Provider agreements, as necessary.

Minimum Education

High School Diploma or GED required.

Minimum Experience

Two (2) years previous management experience, operational leadership, military leadership, or project/team leadership experience required.

Knowledge, Skills, and Abilities

Ability to inspire a shared vision and empower and motivate a team. Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups. Proven ability to apply sound business judgment to establish and accomplish goals. Customer service skills necessary to effectively and professionally respond to requests and issues. Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice. Ability to read, interpret and draw conclusions from numerical data and written information. Software skills, including use of Microsoft Office software and web-based applications. Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.

Preferred Qualifications:

Job posting date: 11//03/2025; Job posting end date: 11/10/2025 at 3PM local time.

Pay Transparency:

Pay:

Additional Details:

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.