Carbon60 is 100% focused on helping companies securely manage their IT infrastructure across private, public, and hybrid cloud environments. We provide tailored solutions leveraging our private cloud and leading public cloud platforms (AWS and Azure) to companies across Canada, the US, and internationally. Our reputation for growth, leadership, and exceptional service is built on our ability to deliver innovative managed cloud solutions that consistently exceed expectations.
Role Overview
The Pre-Sales Solutions Architect (SA) is a key part of the organization providing technical pre-sales support to the sales team to design and propose solutions for prospects and customers. The SA will lead technical discussions with clients arriving at ideal solutions to solve clients' challenges using Carbon60's managed hosting service portfolio that spans Carbon60's private cloud, public clouds, hybrid cloud, and security services. Organizations in the medium to enterprise segment across industries are looking for ways to migrate to different clouds, and the SA will help guide them with the right approach contributing to Carbon60's success.
Your Focus
Meet with clients that the sales team identifies as targets for managed services
Understand technical and business challenges that clients are experiencing and design relevant solution options and help articulate them to clients ensuring they derive value from their investments with Carbon60
Champion customer needs internally with operations and technical teams to vet customer requirements and articulate custom requirements when necessary
Provide feedback to internal teams to improve service offerings to meet market demand
Build quotes and SOWs with an eye for pricing for account teams to present to clients
Craft professional written responses for prospective customer requests for proposals, complex bids (RFPs)
Work with vendors to understand their capabilities with our solutions and to build custom solutions
Work independently and as part of a team to help win new revenue by advocating for the customer opportunities you work on with the sales team
Have knowledge and interest in the managed hosting and public cloud (AWS, Azure, etc) industry and related technologies
Learn and remain proficient in our Partner Platforms and Technologies, licensing models, and responsibilities
Hybrid Cloud Responsibilities
Design and architect hybrid cloud solutions that seamlessly integrate private and public cloud resources to meet client requirements for scalability, security, and compliance
Advise clients on hybrid cloud strategies, including workload placement, data migration, and interoperability between on-premises and cloud environments
Develop and document hybrid cloud architectures, ensuring alignment with best practices for security, networking, and performance
Collaborate with internal teams to ensure hybrid solutions are operationally sound and meet SLAs for both private and public cloud components
Stay current with industry trends and emerging technologies in hybrid cloud, recommending enhancements to Carbon60's service portfolio
Support clients in transitioning from legacy infrastructure to hybrid cloud models, including planning, migration, and ongoing optimization
What You Bring
A minimum of 5 years' experience as a Pre-Sales Solutions Architect serving the medium to enterprise market segments
Technical and business acumen to establish credibility with customer contacts across a wide-ranging audience from C-suite to developers and sys admins
An ability to focus customer needs that may be broad or ambiguous into specific requirements that Carbon60 can deliver
Knowledge of infrastructure including servers, licensing, storage and backup, security, network to design solutions and quotes
Knowledge and interest in public cloud services platforms and services and the ability to design relevant and modern solutions (lift and shift to cloud-native, scalable, secure)
Detail oriented with analytical skills
Strong written and verbal communication including presentations/white-boarding sessions
Excellent organizational skills with the ability to multi-task various demands from sales team
Ability to work with tools and spreadsheets for quotes and pricing analysis for deals with strong Microsoft Excel skills
Comfortable working in an entrepreneurial environment, with a roll up your sleeves, get it done attitude; self-motivated and driven to succeed
Vendor certifications (AWS, Azure, GCP, VMware, etc) and a desire to continuously learn independently
What's in it for YOU
An opportunity to grow with a reputable organization that is on track for hyper growth.
Work with a knowledgeable, supportive, and empowering team of true cloud experts.
Flexibility: at Carbon60, we strive to foster a workplace culture where the employee/employer relationship is mutually beneficial. You scratch our back, we scratch yours.
Competitive compensation including generous employee benefits plus a health spending account, RRSP with company matching.
As an employer Carbon60 recognizes the importance of balancing our careers with other aspects of our lives, and our culture reflects this ethos - from flexible work hours to health and wellness incentives and having fun along the way. We look for people who thrive in an environment of accountability and at times ambiguity as we adapt and grow our business.
* Carbon60 is an equal opportunity employer and we welcome and encourage applications from people with all levels of ability. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest in this exciting opportunity. Only candidates that meet the qualifications will be contacted for an interview.
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