Job Description

Software QA Specialist

Richmond Hill, ON

Who We Are

Embross delivers market-leading passenger automation and self-service technologies to the global travel market. That last flight you jumped on, there is a good chance an Embross hardware or software solution helped facilitate part of your airport experience. The world's leading airlines and airports use Embross' range of service technologies to help make the passenger travel experience faster, simpler, and less stressful. For our partners, that translates to offering more flights, more often with more (happy) passengers on board.


So what's great about what we do? We get to think creatively across a diverse solution stack of hardware and software to solve service and operations challenges for the world's busiest public transit spaces. If you like challenges, we should talk.

What You'll Do

We pride ourselves on staying ahead of the curve as we help our customers optimize and improve their service delivery models. We're excited to be entering a new transformative phase of our stack as we explore new products, and new capabilities and embrace the growing data-driven demands of these environments.


We are looking for a Software QA Specialist to assess software quality through manual and automated testing. The incumbent is responsible for developing the testing process and finding and reporting bugs. In this role, you should have a keen eye for detail and excellent communication skills, be competent in writing and executing test cases, and be passionate about quality. Ultimately, you will ensure that our products, applications, and systems work correctly.

The successful candidate will work closely with other Developers, Business Analysts, and Project Managers in a project setting, participate in scrum meetings, and project level, and contribute to technical discussions and sharing ideas with colleagues.

Formulation and implementation of software testing strategies. Preparation and review of test plans. Write test cases and scripts. Understanding the testing effort by analyzing the requirements of projects. Execute test cases (manual or automated) and analyze results. Report bugs and errors to development teams. Help troubleshoot issues. Track and prepare the report of testing activities like test testing results, test case coverage, defects discovered and their status, performance baselines, etc. Document, implement, monitor, and enforce all processes for testing as per standards defined by the strategies. Work with cross-functional teams to ensure quality throughout the software development lifecycle Communication with the Client (If required). Ensure that test environments are maintained and remain "Fit for purpose".

Who You Are

3- 5+ years of professional experience in QA with software applications. Advanced knowledge of Software Testing theories and practices. Proven experience as a QA tester or similar role. Experience working with testing Hardware devices. Experience in project management and QA methodology. Experience with source control (e.g., SVN, Bitbucket, Git). Working knowledge of test management software (Jira, Zephyr). Familiarity with Agile frameworks. Good understanding of the requirements analysis, definition, and specification process. Analytical mind and problem-solving aptitude. Delivery Focused. Self-motivated and self-starter. Strong organization, multi-tasking, and time management skills. Flexible/Adaptable. Excellent verbal and written communication skills. Team player/ Collaborative. Someone who is excited by the challenges that come with a rapidly growing and scaling company who wants to make an impact. Excellent written and verbal communication skills in English.

BONUS, if you also have... (while not mandatory)

Any Automation Experience is a bonus (Java, TestNG, Selenium, Web drivers, Maven...).

You Travel

You will be working mostly from the Richmond Hill Office, with a possibility of 5 - 20% of business travel.

Required Education:

BSc/BA Degree in Computer Science, Computer Engineering, or a related field

Working conditions:

Incumbent is required to work at the Richmond Hill location on Kiosks and Bag drop machines, in addition to web and mobile testing. Ability to lift objects to 3kgs.

Embross is an equal-opportunity employer committed to diversity and inclusion.

What We Offer

World-class product engineering and development

- You will join a team of leaders who are dedicated to creating innovative and impactful solutions for our clients and their customers.

Career growth and development

- As a build-from-within company, we are committed to offering you a competitive salary package with responsibilities and projects designed to build mastery and leadership throughout the course of your career.

Dynamic and respectful work environment

- Working alongside some of the brightest minds, you will collaborate on impactful work within a supportive environment - one where company values are always embraced and expressed, and diversity is a business imperative.
To support our talented workforce, apart from the base salary, we also offer:

Employer-paid Health, wellness, and lifestyle benefits to balance your heart, mind, and body which includes Health, Dental, Vision, Life Insurance STD and LTD Benefits.*
A minimum of 3% of your base salary towards GRSP as an employer contribution. Opportunity to participate in the Performance-based Profit-Sharing Program and earn up to an additional 15% of your Base Salary. Flexible working environment. * Frequent social events - BBQ, Bowling, Picnics, Food drives, parties, and a lot more.