Software Developer Level 3 Customer Engagement (toronto, On)

Montreal, QC, Canada

Job Description

Company Description

This is a remote role, employees are welcome to work from anywhere in Canada.

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.



SSENSE is looking for a Software Developer to join our rapidly growing Customer Engagement team. The scope of the Customer Engagement team is to manage our customer data and leverage it to power meaningful customer journeys and personalized experiences. You will work on challenging problems that will drive customer engagement while maintaining strict data integrity and security guidelines. The Senior Developer will take complex features of the product roadmap, break them down into their required technical components, and develop them independently. He/She owns at least one component of the SSENSE technical stack and holds accountability for its SLAs. The ideal candidate will actively contribute to knowledge dissemination within the organization, participate in the recruiting and onboarding of new employees, and mentor Junior Developers on the team.

RESPONSIBILITIES

Product delivery

  • Understand the high-level product roadmap for the squad and immediate features to be developed, contributing to high-level estimation and lay-out of the development sequences
  • Complete complex development tasks with minimal guidance
  • Constantly and actively contribute to pushing code to production with the objective of becoming a main contributor
  • Start to review Pull Requests for simple development
  • Write testable, efficient, and reusable code suitable for continuous integration and deployment, that respect best practices and SSENSE development standards
  • Review Unified Modeling Language (UML) diagrams and technical documentation, ensuring its quality
Ownership and accountability
  • Be accountable for code quality with the assistance of a QA Analyst to conduct adequate testing
  • Review and contribute to technical documentation
Knowledge sharing and coaching
  • Join SSENSE University sessions to ramp up on various technologies and host at least two sessions per year
  • Lead the onboarding of new developers
Architecture
  • Contribute actively to the design of the solution, challenging other members on technical decisions.
  • Help more junior developers understand the technical design so they can write documentation for the rest of the team
Recruiting
  • Participate to HR recruiting events, helping to identify and recruit top developers
Qualifications

REQUIREMENTS
  • Bachelor's degree in Computer Science, Engineering, or a related technical field
  • A minimum of 3 years of Object Oriented Programming (OOP) experience
  • Able to code features with Typescript/NodeJS
  • Knowledge of the microservice concepts and ability to define the architecture for a microservice with minimal guidance to develop a complex microservice
  • Experience developing backend services
  • Ability to identify caching opportunities and implement them with guidance
  • Familiar with various database systems and able to write complex queries independently
  • Knowledge of cloud concepts and ability to follow instructions to use them with minimal guidance
  • Knowledge of container concepts and ability to follow instructions to use them with minimal guidance
  • Proficiency in Git
  • Strong English written and verbal communication skills, French an asset
  • Familiarity with AWS is an asset
SKILLS
  • Fast learner and detail oriented
  • Solution-oriented mindset and can-do attitude to overcome challenges
  • Team player with a high sense of accountability and ownership
  • Ability to thrive in a fast-paced environment and master frequently changing Web technologies and techniques
Additional Information

WORLD CLASS TECHNOLOGY

Technology is at the core of everything we do at SSENSE. Driven by an engineering mindset and a problem-solving attitude, we blend fashion with technology to deliver an unparalleled experience to our customers as we build seamless, custom solutions to deliver the SSENSE offering.

WORLD CLASS TEAM
The SSENSE tech team is responsible for an international headless commerce platform. Working in an agile environment, our squads are made up of experienced innovators in Product Management, QA, Design, DevOps, Software Development, Machine Learning, Data Engineering, and Security. Headquartered in Montreal, our technology organization has been growing at a rate of 2X year-over-year and is doubling once again in 2021 as we expand across Canada, US, and Europe.

WORLD CLASS PLATFORM

The SSENSE platform runs on Amazon Web Services making use of serverless microservices across web, mobile and app. Our event-source architecture already achieves over 10,000 requests / second and growing at an unmatched pace, currently unseen across the industry. Our data-driven culture of innovation empowers every product team across the tech organization to explore building, testing and learning with the latest in Machine Learning techniques. Our automated continuous improvement DevOps model (making use of both blue / green and canary deployments) results in an average of 50 production releases every day.

Read more about us on our SSENSE .

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Job Detail

  • Job Id
    JD2087330
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Montreal, QC, Canada
  • Education
    Not mentioned