Job Description

The Mission of LeeCaring Communities

is to create resident focused communities that are respectful, caring and compassionate, where residents are encouraged to live each day with purpose and belonging.

Our Values:

Resident centered care

- we care for the whole person with kindness, respect and dignity, while ensuring residents and their families have a voice in all aspects of their care and service.

Continuous Improvement

- we strive to continually improve our care and services.

Welcoming Environments

- everyone who lives, visits and works in our community contributes to its warmth and friendliness.

Diligent Stewardship

-we commit to responsibly using all resources entrusted to us, to maximize our residents' quality of life.

Position Summary:

Reporting to the Manager of Therapeutic Services, the

Social Worker

works in a professional manner with all disciplines to ensure that individual, holistic care is provided to residents. The Social Worker assists the residents and families in their understanding of the social, economic and emotional factors related to admissions at both site of LeeCaring Communities.

ACCOUNTABILITIES AND RESPONSIBILITIES

: The key accountabilities and responsibilities of the position, and the end result or purpose of each.

1. Leadership:

Leads the development of a culture of resident centered care and service, respect, collaboration, quality improvement, resourcefulness, and outstanding customer service. Fosters and contributes to effective teams and positive morale. Demonstrates role modelling of the Mission and Values of LCC in all daily interactions. Maintains accountability for day-to-day operations of area(s) of responsibility. Communicates effectively with staff and ensures opportunities for staff engagement are conducted in a manner that upholds and supports a just culture. Develops good working relationships with all staff at the site. Builds and maintains partnerships including other health care team members, physicians/nurse practitioners, AHS staff, educational institutions, and community partners. Contributes to Accommodation and Continuing Care Health Services Standards compliance and audit function. Copes effectively with risk, change and uncertainty. Maintains a high level of confidentiality of personal and medical information of residents, families, and staff.

2. Areas of Responsibility:

2A. Completes comprehensive psychosocial assessments and suggests interventions

to residents, family members and interdisciplinary health care team:

Assesses the resident's skills, risks, needs, interests and values. Works collaboratively with resident/family, family physician and care staff to develop, monitor and evaluate resident centered goals and therapeutic outcomes. Shares assessments and findings with the multidisciplinary team members and the care staff and documents findings/observations on the resident's electronic health record. Provides input into the care plans for residents, some of whom have with physical, mental, emotional, and social limitations, as part of the resident's overall care plan, that is meaningful and achievable to maximize the resident's health and independence. Works with resident's family physician and Clinical Leads to ensure resident has access to specific supports and resources to meet their needs. Provides the Manager of Therapeutic Services and Clinical Leads with summaries on the psychosocial status of residents for their care conferences. Participates in the development and revision of policies related to Resident Decision Making, ensuring staff are aware of new or revised policies. Sets best practice and quality improvement standards for psychosocial care for residents and monitors compliance with the standards. Participates in facility QI activities that promote psychological health and well being for all residents. Participates in the preparation and follow-up related to audits and accreditation processes. Brings critical adverse events (incidents involving residents) to the attention of the Manager of Therapeutic Services and Clinical Leads. Collects, maintains, and documents data related to social services. service indicators, resident progress reports and annual resident care conferences. Maintains records to meet facility specific requirements. Explores opportunities and obtains professional development education.

2B. Promotes resident centered care, system navigation advocacy and expertise to

help all residents:

Analyzes the resident's needs and provides information and advice to them, their family members and substitute decision makers related to access to appropriate services and resources. Provides counselling and psychosocial care to residents in coping with their unique situation while encouraging resident self-management. Promotes the concept that it is everyone's role to engage residents in conversations and activities that are meaningful to the person and will help make their day the best it can be. Works collaboratively with other health care professionals and acts as a liaison with specialized care resources. Assists Clinical Leads with case coordination for residents and family members and acts as a liaison with community agencies. Collaborates and works in partnership with all care team members and family members of residents. Recognized the importance of cultural preferences and traditions and foster connections between cultures.

2C. Acts as ongoing resource for site staff:

Acts as a resource for staff in providing resident centered care and informs site educator of areas where skill development is required. Actively integrates resident and family centered principles. Supports the site staff in complying with Provincial Standards related to decision making by the resident/family/substitute decision maker. Creates innovative solutions for complex and diverse issues in conjunction with health care professionals. Assists staff in accessing resources such as web resources, fact sheets, videos related to providing psychosocial support. Stays current on legislative changes, policies and best practices and communicates this information to staff.

2D. Resident and Staff Safety

Promotes safe environments for residents, families, and staff. Ensures equipment, procedures, and activities within service areas contribute to a safe environment for residents, staff, volunteers, and visitors. Supports staff in reporting work injuries and other Occupational Health and Safety incidents and assists in completing investigations. Ensures adherence to all infection control practices and procedures by all staff when caring for residents including hand hygiene.

3. Human Resources

Sets an example for staff in demonstrating a high level of customer service in all interactions with residents. Identifies educational needs and development opportunities for staff. Supports the development of a diverse and inclusive workplace.

4. Site Fiscal/Business Functions:

When aware, reports all equipment that is not functioning properly, requests maintenance and repairs of equipment as required and ensures items are removed from use until repairs are completed. Examines all areas of service responsibilities for increased efficiencies.

5. Resident Family Relations:

Acts as an ambassador for the site and organization. Maintains positive relationships with residents and families. Identifies barriers to residents in meeting the goals included in the resident's care plan and designs interventions with the family members and care team to address these barriers. Acts as an advocate for residents/families. Attends Resident/Family Council meetings when required. Brings unresolved concerns to the attention of the Clinical Lead.

6. Miscellaneous:

Understands and ensures adherence to Accommodation and Continuing Care Health Services Standards, and provincial legislation. Demonstrates awareness of relevant program legislation, regulations, and best practice standards. Maintains an open and positive approach to continually reviewing efficiency and quality, making changes as necessary to ensure resident-centered services and continuous quality improvements. Performs other duties as assigned.

Independent:

Follows standards of practice for Social Workers including assessment, intervention/care planning, program development and delivery, documentation, evaluation, research, and professional development. The Social Worker applies leadership, critical thinking, and problem-solving skills to make decisions regarding management of areas of responsibility. The Social Worker completes and carries out a continued competence plan as required by the Alberta College of Social Workers. Uses sound judgement, initiative, and creativity to resolve issues.

Recommend:

The Social Worker communicates to the Manager of Therapeutic Services all issues and asks for advice and direction as needed. May assist in the orientation and education of staff and social work students.

Formal Education:

Master or Bachelor's degree in Social Work from an accredited university. Current and ongoing registration with the Alberta College of Social Workers Crisis Intervention education and experience. Advanced Counselling Practices.

Experience:

Clinical experience in a health care environment. Three years of continuing care experience. Experience in care of the elderly and dementia care.

Special Knowledge/Skills:

Familiarity with appropriate legislation. Family focused advocacy. Effective communication and active skills to clearly convey information to residents and family members and to communicate with other health care professionals. Ability to work independently and as a member of the health care team. Strong relationship building skills. Ability to accept, implement and evaluate change with a positive attitude. Ability to use excellent professional judgement and to act as a mentor and role model for care staff. Exhibits strong knowledge related to seniors, health care and social agencies. Provides evidence of professional development. Exhibits excellent leadership communication and analytical skills. Works within the Mission and Values of LCC. Exhibits strong problem-solving, critical thinking and customer service skills. Exhibits ability to provide coaching and possesses conflict management skills. Excellent organizational skills, proven ability to prioritize and time management skills. Criminal records check (Vulnerable Sector)
The Social Worker will consult with other members of the health care team, and facilitates the use of community resources to meet resident needs. The incumbent also acts as a role model and ambassador for the Mission and Values of the Foundation.

This position is a 1.0 FTE, working 0.6 at HolSome Place (5836 Mullen Place) and 0.4 at Edmonton China Town Care Centre.

Classification: Social Worker

Shift: 0800-1515 (Flexibility in hours is a must)

We would like to thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Job Type: Full-time

Pay: $40.12-$53.35 per hour

Benefits:

Dental care Extended health care Life insurance
Application question(s):

Do you live in Edmonton?
Education:

Bachelor's Degree (preferred)
Experience:

Long Term Care Social Worker: 3 years (required)
Licence/Certification:

Alberta college of Social Workers Registration (required)
Work Location: In person