Job Description

Are you an individual that has a passion for making a difference?

At Mill Creek Care Centre we are passionate about 'Making Every Moment Matter." We are seeking a candidate that shares our values - a person who has a passion for making a difference, who has a strong moral compass and who has a commitment to teamwork.

At the Mill Creek Care Centre, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a 'People' focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~ Efficient Use of Resources. This philosophy can be seen in every aspect and level of our home.

A day in the role of a Social Services Coordinator at Mill Creek Care Centre.

As a Social Services Coordinator at Mill Creek Care Centre, you will be given high expectations, as well as an expectation to continue personal growth and professional growth. In this position, you will be gifted with a rewarding experience every day in the form of being able to see the exact impact you place on our residents.

As a Social Services Coordinator, you will provide orientation, informal education, support, and counseling to residents, families, and friends to promote a sense of comfort and well-being, as well as overall empowerment among individuals. A Social Services Coordinator at Mill Creek Care Centre is expected to intervene as needed in interactions between individuals, families, staff, groups, communities, and their environment.

This position is responsible for but not limited to:

• Develop, implement and evaluate Social Service Programs
• Provide support to department managers in staff intervention when needed.
• Facilitate support groups for families and/or residents.
• Bereavement counseling for residents/families/staff as needed.
• Coordinate Family Council meetings.
• Act as the Home Resident Placement Coordinator
• Participate in tours of the Home with potential applicants and/or their representatives.
• Maintain a wait list in conjunction with CCAC.
• Maintain communication with placement agencies, and applicants/representatives, to ensure exchange of information to ensure occupancy remains above LHIN-specific occupancy target.
• Outreach services by maintaining contact and relationship with hospital social workers and discharge planners, community agencies, physician offices, social workers in nursing homes and retirement homes in an area or region and any other agency that would be a source of referral for new residents.
• Required to understand the nature and meaning of quality indicators
• Participates in the improvement of the indicators and achieves satisfactory results.
• Participates in: Recruitment, Orientation, Retention, Labour Management and Performance Management
• Monthly review and quarterly trending and analysis of resident satisfaction questionnaires with developed and implemented action plans. Semi-annual analysis with an action plan to Executive Director
• Other duties as assigned and or indicated in Job Task Inventory

Qualifications

At Mill Creek Care Centre we take pride in our employees, so your qualifications are important to us. We use them to get to know you and see if we are a good fit for each other. The qualifications needed to join our family at Mill Creek Care Centre are as follows:

• Diploma in social services, gerontology, or a degree in Social Work.
• Registered under the Social Work and Social Services Work Act and holds a current general certificate of registration.
• Or must have held a Social Services Coordinator or Social Services Worker position at a different LTCH without meeting the updated qualifications set out in the Regulation, on the condition that the person has had (3) years of full-time experience in the position during the (5) years immediately before being hired at the different LTCH or the equivalent part-time experience in the position during the (7) years immediately before being hired at the different LTCH.
• Previous experience in a geriatric social-related field is an asset.
• Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, the public, employees, and volunteers.
• Excellent written and verbal communication skills.
• Good organizational skills.
• Knowledge of RAI-MDS - AIS certified if not must be completed successfully within one (1) year of being hired.
• A second language is an asset.
• Demonstrate the professional practice values of the social worker: respect for the dignity of every individual; belief in the ability of every individual to evolve and develop; recognition of the necessity to perceive and understand the individual as an element of interdependent systems which may be subject to change; respect for the rights of individuals, groups and communities; respect for the principles of individual autonomy and self-determination; recognition of the right of any endangered individual to receive assistance and protection when needed.
• Must have a clear vulnerable sector screen, no older than 6 months, TB test results less than 6 months old, and must be able to provide three supervisory references.
• Mill Creek Care Centre recognizes the importance of immunization to protect our residents, staff and others from COVID-19. As such, subject to any accommodation required by applicable human rights legislation, it will be a condition of employment that all new hires have received, at minimum, three doses of the Covid 19 vaccination.

How to apply?

Please submit a resume, cover letter, and references. We look forward to speaking with you and Making Every Moment Matter(TM).

We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs and the organization will work with the employee to address them.