Job Description

Social Services Case Manager

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SP4 Social Services Worker


Regular/full-time


Housing, Addictions and Homelessness


Support Services, Manitoba Housing


Winnipeg MB


Advertisement Number: 44071


Salary(s): SP4 $64,910.00 - $91,312.00 per year


Closing Date: July 27, 2025


The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).


Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.


An eligibility list may be created to fill similar positions and if established will remain in effect for 12 months.



To be considered for this competition, you are required to submit the Application Form for screening, a resume and a cover letter. Note: Only those who submit an Application Form, Resume and Cover Letter will be considered. See below for further instructions.


Manitoba Housing provides a wide range of subsidized housing across the province. We partner with other governments, community organizations, and private groups to create and maintain safe and affordable housing where people can thrive. Manitoba Housing offers options for those most in need, addressing housing insecurity and directly managing 12,037 units in 200 communities throughout Manitoba. Our tenants come from diverse backgrounds, varying in age, education, language, mental and physical abilities, religion, ethnicity, gender, and race. We believe all Manitobans should have access to dignified housing and the necessary supports to enjoy a good quality of life and a sense of belonging in their communities.



The Manitoba Government has a comprehensive benefit package which includes extended health care, health spending account, dental care, vision care, long term disability insurance, group life insurance, maternity/paternity leave, family related leave, and a defined pension plan (some pension plans allow for portability between the Civil Service Superannuation Board and employers).



To be considered for this competition you must submit an application form, a resume and cover letter. See below for further instructions.

Click here to access the application form

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Conditions of Employment:


Must be legally entitled to work in Canada Must be able to provide and maintain a satisfactory Criminal Record Check with Vulnerable Sector Search. Must have a valid full stage Class 5F driver's licence, access to a vehicle and the ability to travel within the Province of Manitoba for government business purposes. Must be able to provide and maintain a satisfactory Child Abuse Registry Check Must be able to provide and maintain a satisfactory Adult Abuse Registry Check Must be available to work overtime when required.

Qualifications:

Essential:

Post-secondary education in the social services field. This may include a certificate, diploma or degree. An equivalent combination of education, training and experience within the social services field may be considered. Case management experience in an integrated services environment that includes brief counselling, conducting needs assessments, service planning and coordination, resource development and follow-up. Experience working with individuals and families experiencing housing insecurity, providing supports based on the individual needs of the participants. Experience with health system navigation that includes information sharing, referrals, advocacy and collaborative planning. Strong verbal communication skills with the ability to effectively communicate or deliver difficult messages or information to applicants and partners. Effective written communication skills to write clear and concise correspondence to a variety of audiences. Strong interpersonal skills including the ability to interact calmly, sensitively, respectfully and in a non-judgmental manner to resolve conflict effectively with diverse stakeholders. Excellent time-management and organizational skills including with the ability to manage high-volume requests and competing demands within a complex and fast-paced work environment. Experience participating in collaborative planning with other government agencies, health services and community agencies.

Desired:

Knowledge of a variety of housing models available to Manitobans Knowledge of community resources in the areas of housing and homelessness, older adults, mental health, and substance use.

Duties:


Reporting to a Program Manager, the Social Services Case Manager (SSCM) provides services to applicants to the Social Housing Rental Program who are facing complex barriers to housing. The incumbent is responsible for liaising with community and health organizations, needs assessments and the review and development of person-centred plans in support of safe and stable tenancies. The SSCM participates in critical applications/intake process, sector committees and networks, crisis response and departmental initiatives. The SSCM takes a collaborative approach to all job duties and is a vital link between the branch and the broader health and social services sector.


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Apply to:

Advertisement # 44071
Talent Acquisition
Human Resource Services
600-259 Portage Avenue
Winnipeg, MB , R3B 2A9
Phone: 204-945-7518
Fax: 204-945-0601
Email: govjobs@gov.mb.ca
To be considered for this competition you must submit an application form, a resume and a cover letter. Complete the application form at the link below or contact Human Resource Services under "Apply to" to request a copy of the application form. The selection board will rely only on information provided in this form to determine whether a candidate will be invited for further assessment. Note: You may be asked to submit references and other documentation at a later point if invited for further consideration.

Click here to access the application form.

WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE

ADVERTISEMENT NUMBER

AND

POSITION TITLE

IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resume and/or application must clearly indicate how you meet the qualifications.


Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.


We thank all who apply and advise that only those selected for further consideration will be contacted.


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