Reporting to the Manager, Health Equity, the Social Prescribing Care Coordinator is an integral member of the Health Equity Team. The role will lead the coordination and implementation of the Social Prescribing program and support requests and processes related to social prescribing from clinical programs and community partners. Support will be provided with a lens of continuous quality improvement, in an effort to enhance and drive process improvements with both the Health Equity Team and supported units/teams, and programs.
Qualifications
College diploma required; Undergraduate degree in a related field preferred OR equivalent work experience
Demonstrate project coordination/management experience and/or leadership
Ability to work with little supervision; organize and establish priorities within multiple projects and tasks, demonstrated ability to meet project and task deadlines and adjust quickly to changing requirements
Strong understanding of hospital policies and processes and healthcare terminology
Demonstrate excellence in effective communication, customer support, internal and external relationship building and interpersonal skills
Strong ability to analyze, think critically and problem solve in an effort to support continuous improvement;
Experience supporting clinical or administrative teams with projects and/or process improvements as a participant or lead of the work
Strong ability and demonstrated experience with Outlook, Excel, Word, PowerPoint
Experience with SharePoint, and website platforms, an asset but not required
Experience engaging with community partners to develop and/or strengthen processes and relationships is preferred
Ability to coordinate surveys where required, including administering survey platform, liaise with client groups, and synthesize/pull data, create dashboards and reports.
Ability to collaborate with internal and external partners and/or subject matter experts
Experience with committee coordination and participation; including agenda preparation, minute taking, follow through on action items, and liaise/engage with key members which may be of executive-level.
Experience developing education and training activities for clinical staff.
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