Job Description

The

Media Expert

will be a primary point of contact for our strategic partners (Creators) and will maintain strong direct relationships with key partners in the social media entertainment space. They will provide creative and operational support to managed partners, looking to grow their brands.

Educate partners (Creators) on Social Media platforms and technology Consults on strategy & helps to optimize partners objectives on social media. Tracks, analyzes, and communicates key quantitative metrics and current trends to managed partners Presents and promotes relevant solutions to existing and new partners that will enable them to reach their goals Manages an existing book of business and services ~300 accounts through text, phone and email outreach to new and legacy partners Plans and organizes a daily work schedule to call on existing and potential partners, conducts warm outreach to new partners, responds to scaled marketing leads on an ongoing basis

Basic Qualifications

1 year of experience in Customer Service. High School Diploma or equivalent. Excellent communication, verbal and written, in English Minimum 6-month Internship in marketing, social media, sales or a minimum of 1 year of work experience in marketing, social media or sales Strong interpersonal skills Self-motivated and independent thinker who is ready to take on initiatives without constant supervision Rapid learner who thrives in a fast-paced environment

Preferred Qualifications

Experience using social media. Familiarity with online advertising products, digital experience a plus. Good to excellent computer skills with technical expertise

Professional Skill Requirements

Excellent listening, interpersonal, and customer service skills with a solutions mindset and passion for customer experience. Exceptional grammar, typing accuracy, and writing skills. Positive attitude with the ability to overcome sales rebuttals. Demonstrates the ability to work with minimal supervision, exercise good judgment, and maintain a dedication to continuous improvement. Flexible, quick learner, able to adapt to continuously evolving needs and identify areas for client improvement. Highly motivated with strong attention to detail and follow-through, eager to contribute to a collaborative team environment. * Demonstrated teamwork and collaboration in a professional setting (military or civilian).