Job Description

About Tidal Commerce Inc.

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management.

Recognized as a Shopify Plus partner. Expertise in headless and composable technologies. Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets. Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity. Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.

About the role

We're seeking a creative, driven, and curious

Social Media Marketing Intern

to join our Marketing team with a strong focus on social media strategy and execution. This role is ideal for someone passionate about storytelling, content creation, and digital engagement.


You'll gain hands-on experience managing content across multiple platforms and brands, collaborating with designers and marketers, and contributing to campaigns that directly impact visibility and growth. This is a unique opportunity to learn from a seasoned team while building a portfolio of professional, real-world work that will set you apart in your marketing career.

What you'll do

Social Media Content Creation & Scheduling

Create engaging, brand-aligned content for LinkedIn, Instagram, Facebook, X (Twitter), and YouTube. Collaborate with designers to produce carousels, graphics, Reels, and stories. Draft and manage social media calendars, adapting tone and visuals for each brand. Write compelling captions and maintain a consistent brand voice. Use tools like Canva and HubSpot to design and publish content. Support content creation across 4 different brands.

Campaign Support

Assist in developing sales and marketing collateral (digital one-pagers, ad visuals, etc.). Monitor campaign performance and learn to generate actionable insights from analytics.

Analytics & Reporting

Track social media performance using HubSpot Analytics. Help prepare reports on engagement, reach, and audience growth. Explore A/B testing and data-driven improvements to optimize content.

Events & Internal Communications

Support event-related promotions and partner announcements. Contribute to go-to-market campaigns and brand initiatives across Tidal's client portfolio.

Qualifications

Reliable, proactive, and able to manage responsibilities with minimal oversight. Prior experience in social media management, digital marketing, or communications (agency or in-house). Strong creative mindset with video editing skills (Reels, Stories, YouTube Shorts, etc.). Proficient in

Canva

; Nice to have:

CapCut, Sora, or other editing tools

. Excellent writing and copyediting skills with attention to tone and detail. Strong visual eye and high attention to detail. Organized and skilled at time management across multiple priorities. Familiar with digital marketing best practices and trends. Eager to learn, receptive to feedback, and collaborative in approach.
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Perks & Benefits

This role offers co-op-like experience, combining skill-building with practical contributions to our marketing initiatives

Work on a variety of brands across exciting sectors Learn from a seasoned team of marketers, designers, and strategists Build a strong portfolio of content, campaigns, and creative assets Participate in strategy sessions and gain exposure to eCommerce and B2B marketing

Please include the following in your application:

Your resume. Please include a link to your portfolio and/or social media accounts you've managed. You may attach this in the 'Website' field when submitting your application or cover letter * 3-5 examples of your best original social content (posts, videos, carousels, campaigns, etc.).