Job Description

:

We are looking for a versatile and creative Community Manager to join our team in a hybrid capacity, overseeing our presence on various social media platforms. In this role, you'll have the flexibility to work both in the office and remotely, fostering a vibrant online community and enhancing our brand visibility.

Responsibilities:

1. Social Media Management:
- Develop and implement social media strategies for increased brand awareness.
- Monitor and engage with the community across various platforms.
- Create compelling and relevant content tailored to each channel.

? Engage with followers using live stories

? Create Instagram reels

? Respond to communication through direct messages, comments, and overall communicate with our direct client base.

? Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience by the team

2. Community Building:
- Establish and maintain a positive and inclusive online community.
- Identify and collaborate with influencers and advocates.
- Plan and execute virtual events to strengthen community bonds.

3. Analytics and Reporting:
- Track and analyze social media metrics to measure campaign success.
- Provide regular reports on community engagement and sentiment.

4. Collaboration:
- Work closely with marketing, PR, and customer support teams for cohesive messaging.
- Collaborate with influencers and partners for joint initiatives.

5. Reputation Management:
- Effectively handle and mitigate negative feedback

- Develop and implement crisis communication plans.

Qualifications:

- Proven experience as a Social Media Manager or Community Manager.
- Excellent written and verbal communication skills.
- In-depth knowledge of social media platforms and trends.
- Familiarity with social media management tools.
- Ability to think creatively and strategically.

Benefits:

- Healthcare Coverage: Comprehensive health insurance coverage for employees.
- Flexible Work Arrangements: Hybrid work model with a mix of in-office and remote days.
- Paid Time Off:

- Professional Development: Opportunities for continuous learning and skill development.

How to Apply:

Please submit:

Resume and Cover Letter:

Standard resume outlining relevant experience. A cover letter expressing you interested in the role and how we can benefit from your skills

Portfolio or Work Samples:

Examples of previous social media campaigns you've managed. Links to social media accounts you've successfully grown and managed.

Metrics and Results:

Specific metrics or key performance indicators (KPIs) from previous social media campaigns (e.g., engagement rates, follower growth, conversion rates).

Community Engagement Examples

Demonstrations of how they have engaged with online communities in the past
We are committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to fostering an environment that values individual differences.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

Dental care Extended health care
Experience:

Marketing: 2 years (required)
Work Location: In person

Application deadline: 2024-01-08
Expected start date: 2024-01-15