Job Description

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Please note, SMB herein refers to the combination of the SMB Segment (Midmarket & Very Small Business) in addition to the Corporate Scale Segment for Fiscal Year '23.
Sales Leadership - Given deep SMB market insights, drives growth with the ideal mix of go-to-market (GTM) approaches, defines sales engine targets, strategies for subsegments of local markets, and works with others to ensure sales engine and partner performance.
Planning - Builds connected execution plans across sales engines, defines plan priorities and key performance indicators (KPIs), and provides coaching and guidance on plan details for small and medium business (SMB) stakeholders. Defines rhythm of business (ROB), and a governance model for evaluating progress on plan execution, identifying gaps in plan execution, and taking corrective action as needed.
SMB Management - Manage the SMB segment revenue growth and net new customer adds on cloud-based solutions offerings within the Canadian SMB market. Prioritize go-to-market offerings and ensure channel partner recapture of expiring legacy end-customers to move their business to the cloud. Develop strategies for securing cloud customers through cloud solution provider (CSP) expansion within the SMB market. Share SMB customer insights and recommendations to shape programs that drive cloud customer acquisition.
Managing Partner and Leader/Stakeholder Connections: Meets with internal and/or external stakeholders as needed to gain buy in and alignment on plans. Attends meetings with partners, distributors, and other business stakeholders to discuss opportunities and plans to drive revenue and performance within channels, markets, and/or solution area(s). Leverages established engagement models to maintain alignment and positive rapport across stakeholders.
Collaboration - Facilitates collaboration across the business (e.g., Finance, Business Group Leaderships, Marketing, Global Partner Solutions) to identify needs for additional capacity or capabilities, coordinate efforts to build upon them as needed, and identify potential partners to help achieve revenue, customer acquisition and consumption targets and drive business transformation.
Deal execution - Where appropriate, supports realization of deals that are complex, represent significant market share, and/or penetrate competitor's market share by working directly with and through local partners.
Customer/Partner Satisfaction - Ensure continuity in the execution of customer or partner programs and maintains an awareness of customer satisfaction and changes in business practices that may impact customer-partner engagement and suggest amendment to improve satisfaction.
Bachelor's Degree in Business Administration, Sales, Marketing, Economics, Engineering or related field AND 6+ years relevant Sales or Marketing experience with Information Technology products and/or services
OR equivalent experience.
Additional or Preferred Qualifications :
10+ years relevant Sales or Marketing experience with relevant Information Technology products and/or services
OR equivalent experience.
Professional
Strategic thinking & execution. Ability to develop sales and business strategy options, while also being able to successfully execute complex opportunities.
Experienced in orchestrating and leading virtual teams to develop and drive sales through various engines.
Enterprise and/or Channel Sales. 4+ years' experience selling business to business IT solutions and meeting revenue targets.
Experience with selling CRM/ERP or similar software-as-a-service, cloud-based business applications to large enterprise accounts exceeding sales targets.
Executive Stakeholder Value. Experienced in building and maintaining Executive level (CXO) stakeholder relationships and leading value proposition conversations aligned to customer priorities and outcomes.
Growth Mindset. Ability to overcome and work around problems that are inevitable in rapidly growing businesses - positive approach to problem solving, learning, and development.
Purposeful Planner & Executor - Delivers business impact with intentional planning, driving clarity to the team with consistent coaching rhythms, removing blockers and ensuring quarterly business budget goals are met.
Technical
Understanding of business solutions, specifically CRM and/or ERP applications including one or more of: Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and how they translate into business impact.
Have completed one or more training or certification on these Microsoft technologies (Power BI, Power Platform, or Dynamics 365) or similar information technology solutions or software applications.
Willing to attain certification in any Microsoft Business application technologies within 12 months.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.