Job Description

Main DutiesReporting to the Casino Shift Manager, under the supervision of the Slot Supervisor, this position ensures that SIGA\'s slot-playing guests receive exceptional, friendly and personal customer service, contributing to an overall positive entertainment experience.Responsibilities include: Providing exceptional customer service to guests in an assigned slot section, primarily relating to slot operations, but also responding to general inquiries. Making accurate change and paying out jackpots. Handling basic slot maintenance and troubleshooting, as well as related guest concerns. Performing the drop for all slot machines. Assisting with machine moves and conversions. Participating in other projects and activities as required, to ensure the Casino\'s slot players have an exceptional entertainment experience.Conditions of Employment

• Successful candidates are subject to a background check as well are required to obtain and maintain a gaming employee Certificate of Registration from the Saskatchewan Liquor and Gaming Authority (SLGA)/Indigenous Gaming Regulators (IGR).
• The minimum age to work in a casino or any area where gaming can be seen is 19 years of age.
• Some SIGA locations operate in a high sensory environment. You may be required to work in an environment where you will be exposed to tobacco smoke, high noise levels, flashing and blinking lights, and a congested workplace. SIGA adheres to all occupational health and safety regulations and makes every effort to limit the adverse effects of these elements.
• As our organization values employee and patron safety, SIGA has instituted a Drug & Alcohol policy for its employees.
• Compliance with all regulatory requirements as may be applicable to your position including but not limited to both SLGA requirements and the Anti-Money Laundering requirements set out in the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and regulations and policies made thereunder by Canada and FINTRAC.

QualificationsEducation:

• A combination of relevant education, training and/or experience.

Experience:

• Experience providing customer service and working with many diverse situations and personalities.
• Previous gaming experience would be preferred.

Why SIGA?At SIGA we focus on quality of life and an inclusive work environment that embodies a strong sense of belonging. As a non-profit, 100% of our net income goes back to our communities.
Be a part of a game-changing First Nation organization that gives back!SIGA is one of the 2024 recipients of the Saskatchewan Top 100 Employers award. We are honored to receive this award and proud to be a game-changing employer!Apply today!Once employed with SIGA there are many opportunities for learning, growth and advancement throughout the company. We take great pride in being a preferred employer and aspire to attract the very best and very brightest to become part of our family. We look forward to reviewing your application.

Saskatchewan Indian Gaming Authority