Job Description

Location: Montreal (Office attendace from day 1- Hybrid mode)

Successful candidates for SRE roles in Application Infrastructure have so far come from a variety of backgrounds, like developers looking to evolve site reliability as a practice, or infrastructure specialists with an interest in reliability and resilience principles, or system admins who enjoy troubleshooting alongside with some task automation experience.
We support and nurture our employees to grow in their role, so an aptitude and willingness to learn new skills or grow existing ones is encouraged, gaining proficiency in the role\'s responsibilities over time, with the option to become a leader or role model in a technology or SRE practice area in the future.Prior experience in the financial services industry is not required, and we welcome candidates from all industries and backgrounds to apply.

Responsibilities include:
-A commitment to understanding Application Infrastructure\'s range of products with a view to specializing in one or two of them and contributing to their documentation.
-Identification and prioritization of technical debt that can impact client satisfaction or operational efficiency.
-Delivery of improvements that will maximize the availability and performance of supported systems through optimized and automated operational tasks, collaborating on the development of operational tools, ongoing problem management, and architecture reviews with colleagues.
-Troubleshooting in a Linux environment, collaborating with others to resolve issues and agree on lasting improvements that can be made.
-Exploring and delivering observability including metrics, logging, tracing and alerting that can define and measure the target reliability of a product.
-Being sensitive to clients\' needs, (i.e. the Firm?s internal community of developers and software engineers) in a way that is complimentary to them maximizing their development productivity, including troubleshooting toolchain issues they might have when using our department\'s products.
-Serve as the connection between product delivery team members and the SRE and operational group of staff with a view to growing their proficiency in handling issues with lower rates of escalation.
-Being dependable and responsive during agreed hours, like when part of the on-call rotation with the rest of the global team (with a time-off in lieu system).`
-Give feedback on policy and procedures related to the delivery of SRE and operational practices with a view to continually making the Firm safer and more efficient.
-Assist the lead with the hiring and onboarding of new staff from a pool of diverse candidates.

Skills required:
-The ideal candidate would have at least one of:
-Capable Linux troubleshooting skills,
-Development skills in any programming language

*//
EEO Employer
Minorities/ Females/ Disabled/ Veterans/ Gender Identity/ Sexual Orientation
//*

LanceSoft