Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

As a Site Operations Coordinator at JLL, you'll provide essential administrative and operational support to the site management team. Your role will focus on ensuring smooth delivery of day to day operations, assisting with vendor coordination, and supporting communication between various stakeholders on site.

Schedule:

Monday through Friday 8am-5pm (some OT required)

Your day-to-day tasks will include:

Scheduling and coordinating vendor activities and site inspections



Maintaining accurate records of vendor interactions, service requests, and site activities



Assisting in the preparation of basic reports on site operations and vendor performance



Responding to routine inquiries from staff, vendors, and clients



Supporting the implementation of site procedures and protocols



Helping to organize and maintain site documentation and operational manuals



Assisting in tracking and reporting on key performance indicators (KPIs)



Coordinating site meetings and helping to prepare relevant materials



Helping to support front desk operations and greeting visitors



Liaison with regional mailroom lead to ensure smooth site operations



Participate in safety and compliance initiatives to promote a safe working environment

Required Qualifications:

0-2 years of experience in an administrative or operational support role



Strong organizational skills and attention to detail



Proficiency in Microsoft Office suite, particularly Excel and Outlook



Excellent written and verbal communication skills



Ability to prioritize tasks and manage time effectively



Basic understanding of customer service principles



Ability to work onsite full time



Flexibility for reimbursed travel between client locations

Preferred Qualifications:

Experience in a facilities management or property management environment



Familiarity with vendor management concepts



Basic knowledge of building operations and maintenance



Experience with data entry and database management



Understanding of health and safety practices in a workplace setting



Exposure to scheduling and coordination software



WHAT'S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate



Deep investment in cutting-edge technology to power your work



Comprehensive and competitive benefits plan



A supportive, caring and diverse work environment designed for your growth and well-being



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.