Job Description

Job Category: Service DeliveryDegree Level: High School Graduate:Site ManagerRicoh is currently looking for a career-oriented individual to provide leadership and direction to the day-to-day operations and staff. The Site Manager develops implements and reviews related procedures. Invoices accounts and interacts with customers, assist in maintaining acceptable profit levels and ensures that customer expectations are met. This position has high degree of customer interface.Responsibilities:xefxbfxbdxc2xb7 Achieves shift profitability in the area of cost of goods by effectively managing the shift in the use of company materials and suppliesxefxbfxbdxc2xb7 Manages total production labor percentages by achieving percentage of production worker labor and quality control labor established by the companyxefxbfxbdxc2xb7 Meets quality and deadline standards by the effective use of job scheduling practicesxefxbfxbdxc2xb7 Handles formal contact with the client on a daily basisxefxbfxbdxc2xb7 Provides training on workflow and machine operations when necessaryxefxbfxbdxc2xb7 Ensures payroll accuracy by overseeing and correcting all time clock punchesxefxbfxbdxc2xb7 Ensures the quality of operations for shift be assisting in the achievement of goals in Audit and Deadline compliancexefxbfxbdxc2xb7 Increase employee retention by achieving turnover and average tenure goalsxefxbfxbdxc2xb7 Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their workxefxbfxbdxc2xb7 Improves quality of operations and improves consistence by implementing company performance and operation proceduresxefxbfxbdxc2xb7 Ensures that location is properly staffed by matching employee skills and equipment with production demandsxefxbfxbdxc2xb7 Responsible for effective implementation and management of Ricoh Service Excellencexefxbfxbdxc2xb7 Facilitates resolution of issues concerning pricing, orders and invoicing by interacting and communicating with sales departmentxefxbfxbdxc2xb7 Motivates employees and recognizes their accomplishments in a timely mannerxefxbfxbdxc2xb7 Clearly communicates job expectations/consequences of employees by training, cross-training, coaching, counseling, directing, evaluating the work of subordinates to increase their work output and work qualityxefxbfxbdxc2xb7 Completes site reports and other paperwork as necessaryxefxbfxbdxc2xb7 Responsible for managing P&LEducation & Experience:xefxbfxbdxc2xb7 Required high school diploma or equivalent work experiencexefxbfxbdxc2xb7 Required 5 + years of experience in a related fieldSkills:xefxbfxbdxc2xb7 Prior Management experience preferredxefxbfxbdxc2xb7 Requires intermediate to advance Microsoft Office experiencexefxbfxbdxc2xb7 Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 poundsxefxbfxbdxc2xb7 Requires experience in setting goals be defining and prioritizing specific, realistic objectivesxefxbfxbdxc2xb7 Excellent communication skills both verbal and writtenAbout Us:Come Create at Ricoh:If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.Invest in Yourself:At Ricoh, you can:

• Select the medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial security with Ricoh Canada's Retirement plan, with company matching contributions.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.

Ricoh