Job Description

The Wood Automotive Group, one of Alberta's largest automobile retailers for nearly 43 years, is offering an exciting opportunity for a Shop Foreman to join our Woodridge Ford Lincoln team!


The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 9 dealerships, a collision repair centre and an online pre-owned sales lot, we believe our success and growth is built on the drive and dedication of our people. If you've got what it takes to be a natural leader, trainer and coach with a proven track record in the automotive industry than this is your opportunity to join us.


Reporting to and working closely with the Service Manager, the Shop Foreman will be responsible for the overall productivity and quality of the entire Service department. This includes technical service supervision and guidance, customer service/quality control administration, warranty and repair management and shop safety assurance.

Responsibilities include (but not limited to):

Coordination of staffing schedules. Conducting and documenting developmental assessment meetings. Providing input regarding disciplining, terminating and hiring shop employees. Performing routine line audits. Assisting in developing and implementing safety and training programs. Assessing and managing Shop Comebacks. Dealing with customer disputes. Verifying and confirming the completion of road tests. Managing all warranty and retail repairs. Liaising with various automotive manufacturers.

The successful candidate will be a proven leader with a customer service focus and must possess the knowledge and skills to perform in a management capacity in the absence of the Service Manager. Related technical experience, strong staff relations, and the ability to multi-task is required.

Qualifications:

10 years of experience in an automotive repairing capacity. General mechanical skills. Excellent communication skills, both in writing and in person.

Requirements:

A valid AB driver's license and a current clean driver's abstract

Some of the rewards of joining our team:

Exceptional benefits package Pension Plan with employer contributions - free money! Employee Assistance Program including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more! Corporate rates at YMCA and Goodlife Fitness Group social events and company perks.

Community Initiatives:

Are you the kind of person who wants to make a difference in their community, and build a solid career with a growing organization? Consider joining Wood Automotive Group. For nearly 43 years, we have worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, we are proud sponsors of many organizations such as: the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation and the Rogers Charity Classic.


We thank all candidates for their interest. Only those selected for interviews will be contacted.