Job Description

Hickman Automotive Group

is hiring! We are looking for an

Shop Controller

at the

Hickman Motors

, located in

Gander, NL

. If you are an energetic and motivated individual looking to work in a family-owned business, we would love to have you!


The

Shop Controller

is responsible for the coordination and scheduling of repairs in the shop.

DUTIES AND RESPONSIBILITIES

Prioritize and dispatch work for the shop. Maintain shop capacity, efficiency and productivity. Monitor the availability of technicians and inform the Service Advisors and Managers on absences or delays. Assign work to technicians in a fair and equitable manner according to individual skill level. Use internal repair orders and pre-delivery inspections/checks to help reach production goals and complete internal work in a timely manner. Identify and communicate opportunities to enhance workshop productivity and efficiency to Service Management. Manage promise times and proactively follow up on delayed repairs Works with the management team to ensure departmental goals and objectives are achieved. Controls internal & external sublet, including the issuance (& tracking) of purchase orders.

QUALIFICATIONS

Education

+ High School Diploma
Specialized knowledge

+ Knowledge of shop environment, procedures and scheduling.
+ Knowledge of the mechanical function as it applies to the safe maintenance and repair activities within the shop.
+ Computer knowledge.
Skills

+ Strong organizational skills.
+ Above average time management and organizational skills.
+ Requires accuracy, attention to detail, and clear communication.
Abilities

+ Ability to develop, maintain and support collaborative and cooperative working relationships.
+ Ability to accurately meet service delivery expectations and commitments in accordance with customer requirements.
+ Ability to effectively plan, implement and monitor a wide range of concurrent repair and maintenance schedules to ensure optimum shop performance.
+ Ability to project a professional company image.
+ Ability to manage time efficiently.
Experience

+ Basic computer knowledge.
+ Experience in the mechanical trades would be considered an asset.

About us

What does it mean to work at Hickman Automotive Group? Well, we are a 4th generation family-owned and operated business that has been leading the province's automotive industry for 110 years. We believe that Family Drives Everything in our company, so our 400+ employees are all valued and treated like family. Our goal is to go above and beyond to exceed the expectations of our customers and employees! We value honesty, diversity, interpersonal growth, supporting our community, and unconditional dedication to excellence.

What's in it for YOU? Here's what we have to offer:

Competitive pay Collaborative team-driven environment Growth within the company Coalition groups that work together to generate new ideas Canada Life Group Benefits Employee pricing on all Hickman Automotive Group vehicles Pension plan Employee Recognition programs Support and encouragement for employees to further improve their education Employee Assistance Program Team-Building Events And much more!

If you want a career that offers a competitive compensation and benefits package in a positive and enthusiastic work environment, submit your cover letter and resume on or before

July 10th, 2025.

Hickman Automotive Group

is committed to employment equity and welcomes applications from all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.