Job Description

Shipping/Production Coordinator

Summary




Reporting to the General Manager, the Shipping/Production Coordinator is responsible for all products arriving complete and on time.





Duties/Responsibilities



Maintain a positive relationship with staff using good communication skills

Instill strong Customer Service Policies with your staff

Follow and have your staff follow company policies

Do written probationary and annual performance evaluations as well as periodic verbal performance evaluations throughout the year

Handle employee complaints

Establish vacation schedules for your staff to allow for uninterrupted workflow

Keep s current

Ensure staff use time management skills

Encourage and be open to ideas from your staff and peers

Monitor and control staffing levels Schedule daily workloads for staff to meet schedule requirements Monitor and ensure safety standards and take appropriate actions. Create and/or supply information to management when required; credit exception, restocking form, production back log Controls requests going into yard production Ensuring all paperwork going to production, the yard, and the customer is complete and accurate Responsible for various reports and filing Monthly inventory of product produced and stored in the yard (performs material count) Prepare delivery shipping lists for invoicing Providing customer assistance, requests and concerns as necessary Receiving product and tracking outgoing materials Maintains an organized and clean yard Ensures COD orders are paid in full before delivery Schedules daily work going into production in consultation with Sales and Shop Foreman; keeping in mind shop capacity and shipping schedule



Customers



Continually look for new and better ways of servicing our customers

Ensure that customers are satisfied with our products and service

Represent the company in a professional manner and ensure the customer is treated with respect and courtesy


Knowledge




Strong computer skills (Microsoft Excel, Word and Outlook) Forklift experience Knowledge of city of Edmonton and Central/Northern Alberta Experience in shipping/receiving Understands loads and limits of equipment



Personal Attributes



Maintain a professional appearance, demeanor, and attitude at all times

Strong organizational skills Excellent time management skills Able to follow instructions

Personable

Dependable Exceptional interpersonal and communication skills Ability to multitask and thrive in a fast-paced environment Strong attention to detail Strong organizational skills with the ability to prioritize Outstanding customer service abilities



Lean



Knowledge of the lean process is an asset Using lean principles and with the help of the Corporate Lean Facilitator make All-Fab a lean organization


Safety



Be a leader in the area and assist in making sure that staff/customers/contractors comply with Safety Policies

Ensure Safety Policies are followed, and PPE (Personal Protective Equipment) is worn where required


Works with



Sales Team

Design Team

External Customers

All-Fab Management

Yard Personnel

Forklift Driver

Truck Drivers

Maintenance Personnel

Corporate Lean Facilitator

Corporate Health and Safety

Corporate Human Resources





All-Fab Building Components Edmonton is currently seeking a highly organized individual to join our fast-paced team as a Shipping & Receiving Coordinator. This position will work alongside our current Shipping & Receiving Coordinator to learn the duties and responsibilities that are required for the position.

Duties/Responsibilities:

Working in our Mitek software, the successful candidate will manage the scheduling of all sales orders to be delivered on time and all purchase orders to be picked up on time




Maintaining Mitek, scheduling and communicating with all truck drivers, forklift operators, yard, and warehouse team members Managing incoming supplier delivery requests and out of town delivery requests Communicating with multiple departments and their teams via text, email and verbally Working in Bistrack software Managing emails and adhering to firm response times Monitoring and distributing workloads ensuring accurate on time shipping Other duties as assigned

Knowledge/Skills/Qualifications:

High School Diploma, post-secondary education is an asset however not required Experience working with scheduling software is an asset Knowledge of wood manufacturing and building components is an asset Instinctual problem solver The ability to remain on schedule in a dynamic environment Ensure a positive customer service experience for all drivers and customers High degree of organizational skills Continuous Improvement mindset Bistrack software with Mitek experience or similar an asset

Degrees/Certificates and licenses

Valid class 5 driver's license Forklift license is an asset

Personal Attributes

Professional level of verbal communication skills Ability to work well with all types of personalities Positive energy and problem-solving approach in all situations

Safety

Understand and follow company Health and Safety Policies and Procedures * Wear PPE as appropriate while in office, shop, yard or at jobsites