Job Description

Custom Vac is dedicated to innovation, competence, and efficiency, leading ultimately to high levels of product quality, customer service and customer satisfaction. Custom Vac's Service and Parts department is key to driving high levels of customer satisfaction and repeat business. The Parts Shipper/Receiver ensures efficient movement, warehousing, and delivery of parts. This benefits the entire Parts and Service department and meets customer needs for prompt service and delivery.

We value a positive and constructive attitude toward work, measured by positive, respectful teamwork and consistent punctuality, and regular attendance. Our employees respect the processes and procedures that we have put in place, and we in turn value the contributions and improvements they can offer within that framework.

Relationships

Reports to:

Parts Manager

Supervises:

None

Internal Contacts:

Parts Associates,Assembly Workers, Material Handlers, Vendors

Key Responsibility Areas

Shipping

Pick and package parts for shipping Ship domestic parts orders, creating accurate online documentation and inventory records Ship international parts orders, creating accurate online records including all customs documentation Obtain shipping quotes and determine the most effective mode for transportation Ensure customer orders are accurately priced, including shipping costs Use the Epicor system to generate documents including packing slips Consistently meet customer shipping deadlines
Receiving

Receive purchase orders within Epicor Direct incoming shipments to correct location for delivery Compare packing slips to actual vendor shipments (part numbers, quantities and pricing) and note discrepancies As shipments arrive, inspect for damage and note damages on waybill before signing off for delivery driver Label parts with Custom Vac part numbers Put stock away in correct location in warehouse or other specified location Resolve damage claims with shipping companies and shipping discrepancies with vendors.
Internal Parts Movement

Transport materials as requested to shop floor Receive and complete transfer orders Relocate parts to new bin locations
Projects and Other Assignments

Assists in monitoring/maintaining/administering parts inventory Provides back-up to other Parts personnel as required Works on related projects or initiatives assigned

Qualifications

Education

Minimum High School Diploma or equivalent Stand-up forklift or parts training would be an asset
Experience

2-3 Years' experience in shipping department Experience in outdoor forklift operation Effective in the use of Microsoft Office, experience with Teams and SharePoint is an asset. Experience with EPICOR or another ERP is preferred.

Competencies (skills, abilities, knowledge)

Passionate about job quality and taking pride in accomplishments. Dedicated to creating positive interactions with vendors, customers, and colleagues. Attention to detail and a capacity to maintain accuracy and completeness of complex records. Excellent written and verbal communication skills. The ability to work effectively individually and as part of a team. Ability to learn quickly and to self-teach necessary skills and knowledge. Results-oriented focus: able to plan daily work amid multiple projects, competing priorities, tight schedules, and time-sensitive demands. Will develop a growing ability to exercise critical thinking, make decisions independently, and to seek advice and accept direction when needed. Able to follow prescribed processes and to suggest improvements when appropriate. Dedication to working safely, while ensuring and improving the safety of the workplace and of all workers.

Working Conditions

Part of this job will be performed at a desk using a computer and attention to good ergonomic practices will be required. Guidance will be provided. Most work will be conducted in a warehouse or yard environment, which may be noisy and dusty, and will present some hazards. Winter outdoor work is expected. The employee will provide CSA-Certified safety footwear which is required for the warehouse/shop area. All other Personal Protective Equipment will be provided. Consistent and appropriate use of PPE is a requirement of this position.
Join us in a role where your contributions will be valued and instrumental in steering Custom Vac Services to new heights. We are eager to welcome a professional who is ready to evolve with us, bringing in fresh perspectives and innovative solutions. Tornado is an equal opportunity employer, dedicated to fostering a diverse and inclusive workspace.

Custom Vac Services is a Division of Tornado Infrastructure Equipment (NA) Inc.

Job Types: Full-time, Permanent

Pay: $22.00-$26.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Employee assistance program Extended health care Life insurance On-site parking RRSP match
Work Location: In person