Company contributed group health insurance & pension programs
Competitive vacation program
Associate Recognition Programs
Merchandise Discounts (up to 50% off)
Free Parking
Free Uniforms
Fun Work Environment
Fantastic leadership team
Position Description Summary - Our Team Lead position would require to work alongside the Manager, help train associates, operate cash registers, set Planograms, provide great customer service, some computer work and help support the overall location. Team Lead/Zone Manager are leaders that drive sales, service, and operational excellence in the Location. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Team Lead will perform some coaching/training functions, direct the execution of merchandising standards and provide overall Zone supervision during assigned shifts. POSITION REQUIREMENTS & QUALIFICATIONS:
Put the customer first at all times (internal and external)
Be a best in first class service role model and champion by providing on the job training & guidance to sales associates consistent with company practices.
Ability to work various shifts in a 7/365 team orientated environment, including weekends and holidays.
Ability to pass the Criminal Background Check performed by the Airport Pass Permit Control Office
Facilitate opening and closing of stores
Computer work, heavy lifting (up to 40 lbs.), long-standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, late evening, and weekend work and holiday
Direct the replenishment of merchandise/supplies, maintain stockroom organization, and engage in receiving functions
Ensure store merchandising standards are consistently executed per the company guidelines
Coordinate, monitor, and align team resources to maximize sales and service potential
Resolve basic IT /register issues and escalate as necessary
Ensure a safe working environment; inspect and correct work areas on regular basis; report all workplace injuries and concerns immediately
Prepare for and participate in inventories; verify high-risk counts
Serve as the Manager on Duty providing leadership during assigned shifts
Direct, coach, and train associates in their daily job assignments
Represent and support the company by fostering strong business relationships within the airport community
Experience
Required
2 year(s): Management experience in Retail industry
Education
Preferred
Bachelors or better
Behaviors
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Leader: Inspires teammates to follow them
Functional Expert: Considered a thought leader on a subject
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Required
Financial: Inspired to perform well by monetary reimbursement
Preferred
Self-Starter: Inspired to perform without outside help
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Goal Completion: Inspired to perform well by the completion of tasks
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