Job Description

JOB SUMMARY - SHIFT MANAGER

Ensures quality service and cleanliness standards are being maintained through employee training, daily inspections of the facility and equipment and team member supervision. Provides on-going and varied assistance to the General Manager to optimize restaurant operations.

QUALIFICATIONS

Available 7 days a week.

Great supervision skills with a minimum of 1-year supervisory experience

Friendly outgoing attitude

Strong guest service skills

RESPONSIBILITIES / TASKS

Management/Supervision

o Supervise and directs team members, including monitoring work performance, prioritizing daily work requirements, training, guiding and assisting, providing input for annual performance and recommending corrective action as required

o Supervises guest service and production team members in the absence of the General Manager, and during peak guest service times.

o Assist with cooking and food preparation as needed, adhering to food handling and safety standards

o Conduct guest service training with team members

o Address customer inquiries and concerns promptly to enhance guest satisfaction

o Ensure the safety of all restaurant occupants through hazard identification, training and follow-up

o Conducts accident investigation and ensures proper documentation and follow-up

o Ensure quality, service and cleanliness standards are being met through ongoing team member supervision and conduct required audits, e.g. Restaurant Excellence Walk, Shift Line checks/Shift Report and Steritech check.

o Collaborate with management to implement strategies for improving service quality and operational efficiency

Organization and Administration

o Performs Inventory count and monitor wastages

o Coordinates the prompt request for repair of building and equipment deficiencies

*Everyone is eligible for tips which range from $1.50 to $4.00 addition to your hourly pay.

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

Discounted or free food Extended health care
Language:

English (preferred)
Work Location: In person