Job Description

Cornerstone Community Association (CCA) Job Posting January 9, 2026

Position:

Shelter Manager

Position Reports To:

Executive and Program Director

Department:

Shelter Program

Remuneration: $68,252.64- $85,745.78

Salary & Benefits

Hours of Work:

F/T weekdays, flexible hours, and On-Call

Purpose of Position:

As a member of the management team, this is a leadership position responsible for the safe and effective delivery of the Emergency Shelter Program and services in accordance with the values and philosophy of Cornerstone Community Association which is a faith-based, charitable, non-profit organization.

a) Required Qualifications:

Completion, and maintenance of, an Enhanced Reliability Screening from Correctional Service Canada Driver's License with own vehicle/insurance

b) Minimum Experience

A minimum of five years of progressive supervisory, managerial, and human resources experience in a social services or human services organization.

c) Minimum Education

A Baccalaureate Degree in a directly related field such as Human Resources or Social Work Current First Aid and CPR

Other Applicable Qualifications/Experience:

Demonstrated leadership skills. Previous experience and knowledge of Employment Standards, Occupational Health and Safety, Human Rights Legislation Strong administrative and organizational skills Case Management experience Excellent communication and documentation skills Health and Safety Certification Crisis Prevention & Intervention Training Solution Focused Interviewing skills Experience facilitating meetings& teambuilding. Excellent counseling knowledge and skills Excellent skills with computer programs and keyboarding Experience working in a unionized environment.

d) Physical Demands

Standing/walking for long periods of time. Bending, stretching, pushing, pulling, and reaching. Keyboarding, sitting.

e) Environment

Institutional setting; Emergency Shelter facility, Federal Corrections and Housing programs.

Hours of Work

40 hours per week, weekdays with flexibility required based on Program needs. Emergency back-up coverage in Shelter as required. On-call responsibilities during non-work hours

Key Duties & Responsibilities:

Program

Directly oversee Shelter Program supervision through close daily involvement in all aspects of program operations.

Oversee Shelter Program Case Management Delivery Model.

Schedule, prepare and facilitate regular staff meetings.

Daily inspect the workplace for cleanliness and safety.

Work closely with the Kitchen Manager, Maintenance Supervisor, Housing Program Staff, Outreach Program Staff, and CRF Staff to achieve cohesive program delivery.

Design and implement new service delivery models when required.

Manage in-kind donations such as clothing and gifts.

Attend meetings in the community or with the Region of Durham etc. as delegated by the Program Director.

Design and implement work schedules.

Order, stock, and maintain program supplies/products inventory.

Develop and maintain close working relationships with community partners.

Be available to work flexible hours as required.

Provide back-up support for Emergency Shelter (ES) staff, including assisting in crisis situations, relief ES deskwork, including overnight shifts and any other situations as required.

Represent Cornerstone at public functions, conferences, etc. as required.

On-call responsibilities

Other duties as assigned.

Supervision, Administration and Human Resources

Assist in hiring, job evaluation, scheduling, work performance management, discipline, labour relations and human resources administration.

Ensure complete orientation training for new staff.

Ensure the Shelter Program meets all applicable legislative standards i.e. Durham Region Hostel Standards, Employment Standards, Occupational Health & Safety, Public Health, Fire Code, Human Rights Code, etc.

Assist supervisor in developing annual Shelter Program staff training plan.

Documentation and tracking of activities related to training and staff development.

Management member of the Joint Health and Safety Committee when required.

Oversee HIFIS database program and case management systems.

Oversee employee time sheets administration.

Assist Accounting Department and Program Director in annual budget process.

Assist Program Director in submissions to funders as required.

Supervise placement students from partnering post-secondary institutions as required.

Update Program policy manuals as necessary.

Document and track activities related to staff meetings.

Track and maintain outcome statistics as required and provide reports to Region as required.

Ensure standards are met to maintain confidentiality of all resident information, files, and statistics.

Ensure Program meets all applicable legislative, funder, and CCA standards.

Demonstrate daily due diligence and follow through in ensuring the overall safety of the clients, staff and student volunteers and observe and adhere to all Occupational Health and Safety legislation in the workplace.

Other duties as assigned.

Cornerstone Community Association welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Job Types: Full-time, Permanent

Pay: $68,252.64-$85,745.78 per year

Benefits:

Casual dress Dental care Extended health care Paid time off RRSP match Vision care
Education:

Bachelor's Degree (preferred)
Experience:

Social Services: 5 years (preferred)
Licence/Certification:

CPR Certification (preferred) First Aid Certification (preferred)
Work Location: In person