Job Description

SETTLEMENT WORKERS IN SCHOOLS ( SWIS)- 1 POSITION

LUSO Community Services is a neighbourhood resource centre dedicated to fostering inclusiveness and well being through the delivery of compassionate, responsive programs and services for individuals experiencing adversity

We provide programs and services in the London community for children, youth, families, and seniors of culturally diverse and ethnic backgrounds.

POSITION SUMMARY:

The SWIS program is a partnership between the London District Catholic School Board, Thames Valley District School Board, the London Cross Cultural Learner Centre, LUSO Community Services, South London Neighbourhood Resource Centre and the YWCA St.Thomas-Elgin. The SWIS program is funded by Immigration, Refugees and Citizenship Canada (IRCC).

Provide newcomers to Canada with support to improve their opportunities to become independent by enabling access to school and community information, services and resources.

REPORTING

: The Settlement Worker will be an employee of

LUSO Community

Services

. Day-to-day supervision/consultation will be provided by LUSO's Manager, Community Connections & SWIS.

POSITION DETAILS:

The

position is full time, 37.5 hours per week. Some evenings may be required. Services are provided in-person, this is not a virtual or hybrid position.

Successful candidate must be able to start December 1, 2025

KEY RESPONSIBILITIES:

Individual assistance

Settlement workers will follow a co-ordinated case management approach in providing direct service work with the newcomer students and their families (the client).

Provide services in a supportive and culturally-sensitive and linguistically-appropriate manner. Participate in the school reception and orientation process for newcomer students and their families. Provide orientation sessions on programs and services available in the school and community. Inform and orient families and students about settlement related issues. Provide outreach services to new families. Facilitate access to school activities, committees, councils and associations. Facilitate referrals and access to available resources in the community, social services, professional services and government programs. Provide support groups as needed. Enable families to advocate on their own behalf, including for the educational needs of their children. Advocate on client's behalf when appropriate.

Direct service work with the school staff

Facilitate constructive and culturally-sensitive communication between the school staff and the newcomer students and their families. Inform and orient staff about settlement-related issues. Assist the school with initiating contact with all newcomer families. Provide cultural background information to the school staff as needed. Presentations (in collaboration with school and community partners) Facilitate the communication between the client and school in group and presentation contexts. Participate in development and presentation of cultural profiles and workshops. Assist in workshops to increase newcomers' understanding of the educational system and parenting issues in a Canadian context. Participate on committees, workshops, and conferences. In co-operation with partners and other agencies, conduct group orientation and information sessions. Promote settlement-related services for individuals and groups. Develop and implement settlement-related activities for large and small groups.

SWIS Administration

Participate in on-the-job training. Actively participate in all Settlement Worker staff meetings and workshops. Participate in the overall operation and activities of the organization. Maintain and submits accurate tracking forms and provides regular monthly updates to program Manager Maintain appropriate written records and files pertaining to settlement services provided to clients. Provide a monthly written report to direct supervisor regarding activities and trends. Maintain overall management of client caseload. Ensure appropriate and confidential handling of client information and files. Operate in accordance with the policies, guidelines, and protocols of the program and partner organizations. Accept other duties as assigned by Program Manager and/or Director of Settlement Services

Lines of Communication

Communicate regularly with Program Manager Communicate regularly with the school administrator or designate. Collaborate with other settlement workers to ensure integrated service delivery for clients.

Job Expectations

Provide client-centered services in a supportive and culturally-sensitive manner. Operate in accordance with policies, procedures, guidelines and protocols of LUSO Community Services, Thames Valley District School Board and the London Catholic District School Board Participate as a member of LUSO Community Services' staff team by furthering collective team goals. Represent the principles and values of LUSO Community Services. Work independently and effectively in a team and with other professionals in the community. Promote and demonstrate sensitivity to cross-cultural issues.

Qualifications:

Prefer post secondary education in Social Services, Human Services or BSW Extensive experience in actively supporting newcomers and referring newcomers, refugees and immigrants to needed services. Knowledge of current legislation and policies affecting newcomers, refugees and immigrants. Thorough knowledge of social services systems and community resources Knowledge and experience of the school environment preferred and ability to work effectively and strategically in a school setting. Strong communication skills- oral and written Highly motivated self starter Ability to work independently as well as part of an inter-disciplinary team Responsible, trustworthy, ethical and demonstrate strong work ethic Organizational, time management, and leadership skills. Assessment and problem-solving skills. Knowledge and experience in using a PC and associated programs - Windows, MS Office, etc.

Ability to communicate in a second language an asset

Must obtain a Vulnerable Person's Police Screening prior to commencing employment

This position requires a valid driver's license and access to a reliable vehicle

Wage:

$26.00 per hour

Additionally, LUSO offers:

Health & Dental Benefits, Life Insurance, Critical Illness, LTD & Employee Assistance Program Paid winter shut-down between Christmas and New Years Paid sick / personal days

TO APPLY SEND RESUME AND DETAILED COVER LETTER

AS ONE PDF DOCUMENT TO: luso@lusocentre.org OR through Indeed.ca

Subject Line: SWIS Worker 2025

This is an Internal and External posting.

APPLICATIONS WILL REMAIN OPEN UNTIL SUCCESSFUL CANDIDATE IS HIRED

All applications are screened on the basis of the qualifications outlined in the job descriptions. This includes a review of the applicants' education, experience and skills.

Only applications meeting the criteria and selected for an interview will be contacted.

No Telephone Calls Please

LUSO Community Services is an equal opportunity employer.

Job Type: Full-time

Pay: $26.00 per hour

Expected hours: 37.5 per week

Benefits:

Casual dress Dental care Disability insurance Employee assistance program Extended health care Life insurance Mileage reimbursement On-site parking Paid time off Vision care
Work Location: In person