Job Description

Catholic Social Services is currently recruiting for a contract (40 hours/week), Settlement Counsellor in Red Deer.

This is a temporary position.



Job Summary

We are currently seeking a dedicated and compassionate Settlement Counselor to support Government-Assisted Refugees as they begin their resettlement journey in Canada. This role involves direct client support and coordination of services to ensure that newly arrived refugees receive the tools and guidance they need to successfully integrate into their new community.

Job Duties:

Provide individualized settlement support to GAR clients upon arrival and throughout their first year in Canada. Conduct needs assessments and develop personalized settlement plans in collaboration with clients. Assist clients in accessing essential services including health care, financial supports, housing, and employment. Offer orientation on Canadian laws, rights and responsibilities, public systems, and local community resources. Ensure clear and culturally sensitive communication. Coordinate with community agencies, health providers, schools, and landlords to ensure wraparound client support. Maintain accurate and timely documentation and reports as required by funders and internal systems. Participate in GAR arrival planning, temporary accommodation coordination, and initial needs response. Support clients with trauma-informed care and referrals to mental health services when necessary. Contribute to program development and team initiatives to improve service delivery.

What This Job Requires:

Diploma or degree in Human Services/Social Sciences/Social Work or equivalent 2 years of experience working with newcomers to Canada Proficient with computer software including Microsoft Office and have the ability to learn new programs Certification through AAISA is considered an asset Clear and Current Drivers Abstract A vehicle and valid class 5 driver's license - requirement to transport clients in your personal vehicle Proof of Vehicle Insurance showing $2 million liability coverage Proof of Vehicle Registration for insured vehicle Vulnerable Sector Check from local RCMP or city police detachment Child Intervention Record Check

What We Offer:

The compensation for this position begins at $26.77 and is based on qualifications and experience. Benefits available when eligible. Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily. Growth Opportunities: apply and grow your skills within a dynamic, innovative and expanding Agency that is taking a leadership role in our industry.

About Catholic Social Services:

CSS is an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect. With more than 60 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1900 staff, and hundreds of volunteers delivering 130+ programs throughout Central Alberta.



"As a Catholic social services agency, we are guided by faith to care for and bring hope to people in need with humility, compassion and respect."



Our values are at the core of everything we do!

Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have. Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition. Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.

We thank all applicants. Only candidates selected for an interview will be contacted.



We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, and people of faith or no faith.