Services Solutions Manager

Toronto, ON, Canada

Job Description

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This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely. #LI-Remote About the role: Vena Solutions is looking for a Services Solutions Manager to partner with the sales team to lead the selling of Vena services to customers. As a Services Solution Manager, you will act as an advisor ensuring the customers\' planning priorities and objectives are satisfied with a focus on the customer successful adoption of the Vena product. Leveraging your deep understanding of FP&A, you will build customer trust and guide the customer through implementation best practices and methodology. This role will report into the Director of Professional Services. What you will do:
  • Be the "Big Picture" advisor who can quickly understand prospect business needs and articulate how the Vena Professional Services team can deliver Customer Success through project delivery
  • Partner and collaborate closely with a team of sales managers to achieve revenue targets, taking a solution-oriented approach
  • Gather information and requirements with a consultative approach that uncover prospects business needs and builds customer trust
  • Prepare estimates, SOWs and implementation plans to deliver on prospect requirements
  • Support Vena customer events/conferences from a services solutions perspective
  • Lead process to enable and educate Sales managers on Professional Services solutions and available packages
  • Represent the Professional Services team by diligently assessing risk, estimating consultant work effort, and remaining assertive while representing Services interests.
  • Contribute to the refinement of estimating models, sales collateral that communicate Vena Professional Services offerings and approaches
  • Deliver presentations to prospects on Vena methodology, project proposals, roadmaps and visioning sessions
  • Negotiate both internally as well as with prospects to arrive at competitive offerings that also meet Vena\'s business goals
  • Drive new methodology enhancements that improve the customer experience and efficiency in the sales cycle
Does this sound like you?:
  • Post-secondary education in Accounting, Business/Finance discipline and/equivalent experience
  • 7+ years of relevant work experience in Finance/Accounting and/or software implementation and sales-related experience
  • 3+ years implementation/professional services experience with Corporate Performance Management (CPM) vendor and/or implementation partner
  • Ability to gather, understand and communicate prospect requirements in a consultative approach to define scope and deliverables while gaining customer trust.
  • Excellent presentation skills with the ability to quickly build credibility with senior management and C-suite Finance stakeholders in sales cycles
  • Excellent written communication skills demonstrating accuracy and aesthetic style around SOW\'s or other documents you prepare as part of sales proposals
  • Able to self-manage and work hard while prioritizing demands
  • Proficient with influencing, negotiation and conflict management skills
  • Able to work in changing and dynamic environment

Not checking every box?
Sounds like the job for you, but you don\'t think you have what it takes on paper? Reach out to us anyway! We\'re aware that members of marginalized groups typically apply only when they check every box. Vena is an inclusive workplace that considers all applicants. We value diversity\xe2\x80\x94in professional backgrounds and in experiences\xe2\x80\x94and are committed to providing equal opportunity and a sense of belonging for all employees and applicants. Let\'s discover together whether you could be a great fit at Vena. Why choose Vena?
    • Total Rewards: Grow with Vena and celebrate its success with our Employee Stock Option Program (ESOP). We look ahead and invest in your future with our Retirement Savings Matching Program. We also provide comprehensive health benefits through our employer group plan effective from day one.
    • Unique Culture: Join us in our ongoing commitment to build a diverse and inclusive workplace. Every voice, action and idea matters at Vena.
    • Career Growth: We invest in your job training, professional development and continuing education and offer an Education Subsidy. Pursue your interests and chart your growth towards a new position on your current team or a new one. Vena had 240+ employee promotions and internal moves to new roles in 2022!
    • Executive Leadership: Be inspired by our executive leadership as they lead and motivate our team.
    • Read what employees say about working at Vena!
      • Glassdoor
      • Comparably
      • Indeed
Please note: All interviews will be conducted using Zoom. We believe everyone should get to work from a location that suits their job and lifestyle the best, whether that is at home, in office, or a hybrid.
Vena celebrates the differences that make us all unique and strives to make our workplace accessible however we can.

Should you require accommodation throughout any stage of the recruitment and selection process, please specify your requirements to careers@venasolutions.com when submitting your application and we will work with you to accommodate your needs.

We incorporate accessible practices into all of our internal roles and invite others to join us in our ongoing efforts. Find out more at www.venasolutions.com/va11y

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Vena Solutions are considered property of Vena Solutions and are not subject to payment of agency fees. To be an authorized Recruitment Agency/Search Firm for Vena Solutions, any such agency must have an existing formal written agreement signed by Vena Solutions and an active working relationship with the company. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search.

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Job Detail

  • Job Id
    JD2140660
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned