Job Description

JOB TITLE- ServiceNow Integration Engineer

Location- Montreal, QC

As a ServiceNow Integration Engineer, you will play a crucial role in designing, developing, and implementing integration solutions that enhance the functionality and efficiency of ServiceNow platforms. You will collaborate with cross-functional teams to ensure seamless integration with various systems and applications, driving business value and operational excellence.

Responsibilities

Design, develop, and maintain integration between ServiceNow and external systems using REST, SOAP, Integration Hub, MID Servers, and JDBC.

Collaborate with stakeholders including architects, business analysts, and third-party vendors to understand integration requirements and deliver scalable solutions.

Build custom workflows, data mappings, and process automations using ServiceNow scripting languages (JavaScript, GlideScript) and Flow Designer.

Troubleshoot and resolve integration issues through root cause analysis, leveraging logging tools, debugging techniques, and strong problem-solving skills.

Ensure all integration solutions adhere to client's best practices for performance, security, and maintainability.

Create and maintain technical documentation for integrations, including data flows, architecture diagrams, and system configurations.

Apply knowledge of authentication mechanisms such as OAuth2, Basic Auth, and certificates for secure API integrations.

Qualifications we seek in you!

Minimum Qualifications

Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream.

Or

A degree in Computer Science, IT, Systems Engineering or a related qualification

Preferred Qualifications/ Skills

Design and develop integration solutions using ServiceNow Integration Hub, REST APIs, and other relevant technologies.

Collaborate with stakeholders to gather requirements and translate them into technical specifications.

Implement best practices for ServiceNow integrations, ensuring scalability, security, and performance.

Troubleshoot and resolve integration issues, providing timely support to ensure minimal disruption.

Document integration processes and maintain comprehensive records for future reference.

Stay updated with the latest ServiceNow features and industry trends to continuously improve integration strategies.

Excellent problem-solving skills and attention to detail

Ability to take independent initiative when needed

Capital Markets Domain knowledge is preferred.

Ability to effectively interact with stakeholders in implementation of new functionality and solving problems.

Strong communication skills (written and verbal).

Capability to coordinate and execute projects assigned. Basic understanding of IT infrastructure and troubleshooting.

Job Type: Full-time

Pay: $58.00-$60.00 per hour

Benefits:

Dental care Life insurance Paid time off Vision care
Experience:

ServiceNow: 4 years (required) Integration Hub: 4 years (required) * MID Server: 4 years (required)