Job Description

We are Accenture — a global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Demand for their offerings — and for ours — skyrocketed last year as the Covid-19 pandemic rolled on. Organizations had to grapple with the sudden dispersal of their workforces and supply chains.

To meet that surging demand, we consolidated our far-flung cloud-related skill sets into one highly focused services group, named Accenture Cloud First. It started out last September with 70,000 cloud professionals, a number that’s growing rapidly. (Accenture’s total employee population exceeds 500,000.)

Learn more about ServiceNow at Accenture Here


Within the ServiceNow group, the implementation specialist is needed to be responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.

For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.

Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.


Here’s What You Need:

• Minimum 2+ Years' experience with ServiceNow Implementations
• Minimum 2+ Years' experience of experience in JavaScript or related application development

• Minimum 2+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
• Completed Certification - ServiceNow Certified System Administrator
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)
• English is required for this position as this role will be aligned to multi-national teams where English is the common language across our North America Market. Due to the significant high volume of interactions with these English-speaking multi-national teams, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Bonus Points If:

• Agular JS
• Advanced Skills with ServiceNow Development APIs
• Web Service Integration (API Web Services) experience
• LDAP Integration experience
• Single Sign-on configuration and administration

• SQL Experience
• Experienced and Comfortable Presenting to large Audiences
• Advanced Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC
• ITIL Foundation Certified i.e., ITIL
• ServiceNow Implementation Specialist Certified

• ServiceNow Developer Certified
• ATP Trainer Certified
• Hold a Government Security Clearance at a Reliability level or above; or alternately has the ability to attain a Government Security Clearance
• Bilingual in English and French

We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.