Job Description

About the Role

We are seeking an experienced

Service Transformation Consultant (STC)

to play a key role in

driving innovation and digital delivery

within a large public-sector organization.


You'll work closely with senior leaders, transformation teams, and delivery partners to

enhance user experience, streamline services, and modernize operations

. This is a unique opportunity to influence change at scale and support the shift toward

agile, human-centred, and data-driven practices

.

Responsibilities

As a Service Transformation Consultant, you will:


Provide

expert guidance

on digital delivery, agile product development, and service transformation. Coach and mentor

executive leadership teams

on organizational change, governance, and capacity building. Support and lead

product/platform teams

from discovery to continuous improvement. Facilitate

strategic workshops and conversations

to align diverse stakeholder needs. Develop and present

frameworks, models, and briefing materials

for senior executives. Build and measure

digital capability, culture, and transformation outcomes

.

Requirements

Proven experience in

digital transformation, service design, and agile delivery

. Strong background advising or coaching

senior leadership

on organizational change. Experience with

large-scale transformation projects

in either public or private sector. Skilled in

facilitation, executive coaching, and stakeholder engagement

. Knowledge of

human-centred design and modern data practices

. Eligible for

Enhanced Security Clearance

(RCMP Top Secret may be required later).

Contract Details

Duration:

1 year (with potential extension up to 2 years)

Hours:

Full-time (7.25 hrs/day), flexibility as required

Work Arrangement:

Remote-first; occasional travel to Alberta for workshops or field research
Application Process


Submit your

resume and cover letter

directly through Indeed. Resumes must include

two project examples

demonstrating your expertise in digital transformation (with details on project scope, sector, budget, methodology, and tools). * Shortlisted candidates will be contacted for interviews in

August 2025

.